Sterling Place Apartments

CURRENT RESIDENT
2013 - 2018
Not Recommended
Reviewed 02/08/2018
After telling the property manager Joe and even offering to provide a copy of my bank account statement showing my rent being pulled from my account on Jan 24th(bill pay through my bank which mails my check in) because it wasn't "cashed" I'm being charged over $100 in late fees for February rent on Feb 8th. I even offered to cancel and reissue the check. They have lost my payment 4 times, and a couple times have later found the check in their office. Their core values are to "do the right thing" however they are doing the exact opposite. I have had multiple issues with maintenance (including heat) not being fixed in a timely manner (over 2 weeks). Right now I'm stuck with a lease, however I intended to move out as soon as possible. Never been treated so poorly. I have been a resident for 4 years - paying on time every time- because I didn't want to deal with the hassle of moving, however after being treated this way I will not be returning or suggesting others to lease from this place. The place itself is falling apart, and they only use bandaids to fix. Stair are at uneven heights which has been a trip issue. The parking lot is always congested because of construction equipment. There is mud pits in the grass areas and is poorly kept.