I sincerly apologize in regards to getting the approval on the financing of the vehicle as well as the damage to the Dodge Durango. Senad advised me that your check for registration has been in his desk and will hand it to you when you come in to complete the repairs to your bumper. We offered to...
reimburse you for the bumper repair so that you would not have to drive to Houston which you declined. It is my understanding that we had scheduled your vehicle repairs earlier but your schedule did not permit you to make the trip to Houston. The new bumper was ordered and is currently in stock waiting to be installed on your vehicle. Senad just advised me that you came in today and received your check for registration and dropped off you vehicle to have the bumper repaired. I think that everything is in process to be resolved and the bumper repair should be completed next week. Sterling McCall Toyota has honored all promises and is trying to resolve the issue.Thanks Jerry [redacted]
I sincerly apologize in regards to getting the approval on the financing of the vehicle as well as the damage to the Dodge Durango. Senad advised me that your check for registration has been in his desk and will hand it to you when you come in to complete the repairs to your bumper. We offered to...
reimburse you for the bumper repair so that you would not have to drive to Houston which you declined. It is my understanding that we had scheduled your vehicle repairs earlier but your schedule did not permit you to make the trip to Houston. The new bumper was ordered and is currently in stock waiting to be installed on your vehicle. Senad just advised me that you came in today and received your check for registration and dropped off you vehicle to have the bumper repaired. I think that everything is in process to be resolved and the bumper repair should be completed next week. Sterling McCall Toyota has honored all promises and is trying to resolve the issue.Thanks Jerry [redacted]