Sterling Alvarado

extremely rudeThey treat residents as childrenWe are aware this is a student complex but the treatment here is not accpetableDerek the new manager is too quick to dismiss your questions and concerns and is rude, his assistant Nancy is the same tooBookkeeper is nice but then she doesn't really deal with residents that muchThe others change all the time so its a hit and miss
Sterling, can you just have a better way of treating residents? This has been going on for years
Thanks

Hello ***, In the situation with ***, we do not hold any apartments until someone has an executed lease agreementDuring the application process the applicant is informed that the application fee is non-refundable. *** ***, ***General Manager