Sterle's Slovenian Country House Reviews (6)
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Sterle's Slovenian Country House Rating
Address: 1401 E 55th St, Cleveland, Ohio, United States, 44103-1303
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Yes the correct engine was finally deliveredThey are in the process of installing it
Complaint: ***
I am rejecting this response because:
No one is acting like a childI paid promptly and it has been a problem since that timeDamaged engine, late delivery, a engine the was supposed to have been rebuilt but wasn'tSent the wrong engine, this has been a nightmare going on for almost one yearDo what's promised the first time and there would have been no problems.
Regards,
*** ***
Dear ***, I am emailing you about the complaint I have received from *** * *** In ***.I have told the *** family many times that I need the old engine to inspect before I could send another, they refusedon 06/3/I sent them another engine at my own expense and the
dealer told me that was the wrong engineI sent another engine today 06/10/2015 to *** *** where the truck is being serviced and I have confirmed with them that this is the correct engine. I do not think it is fair that the same customer keeps on writing complaints like a child before I could solve this issue. This is the business email, if you have any questions you can contact me through this email.Thank you
The car was repaired as promised to the customers satisfactionThe scratches were repairedThe customer took the vehicle around October 1st and I haven't heard from the couple since
As stated to the customer that we are not responsible for any belongings that are left in the vehicleThere is a large sign in the office, as well as when they sign the invoice to leave the vehicle it is stated there as well.
As stated to the customer that we are not responsible for any belongings that are left in the vehicleThere is a large sign in the office, as well as when they sign the invoice to leave the vehicle it is stated there as well