Initial Business Response / [redacted] (1000, 13, 2015/09/22) */ [redacted] See Attached [redacted] Company provided a hand written response to the complaint, addressing the consumer's concerns Initial Consumer Rebuttal / [redacted] (3000, 15, 2015/10/09) */ I am thoroughly convinced my coat was never cleaned at all! There is absolutely NO chemical odorAnd, I found many more "removable" stains on the inside of the coatThere was NEVER an offer to reclean the coatThe stains were not even an issue until I got home and found the little tag that said they were not able to remove themI gave her my hard earned money for nothing
Initial Business Response / [redacted] (1000, 13, 2015/09/22) */ [redacted] See Attached [redacted] Company provided a hand written response to the complaint, addressing the consumer's concerns Initial Consumer Rebuttal / [redacted] (3000, 15, 2015/10/09) */ I am thoroughly convinced my coat was never cleaned at all! There is absolutely NO chemical odorAnd, I found many more "removable" stains on the inside of the coatThere was NEVER an offer to reclean the coatThe stains were not even an issue until I got home and found the little tag that said they were not able to remove themI gave her my hard earned money for nothing