The WORST online experience I have ever hadI attempted to order youth reversible jerseys and shorts to matchThe site displayed an automatic deduction of 10% for items ordered in groups of I noticed I was not given a discount and immediately emailed customer service which quickly responded with a code to use while they fixed the issueI used the chat link provided on the page to ensure the shipping method I chose would arrive in timeThe person on the opposite end informed me it would and that an item I had ordered was out of stock, so I chose a different size and proceededUpon checking out, I learned of their "low price guarantee"I found the jerseys and pieces on a separate site for less cost and was told the difference would be deducted from our totalWhen my order arrived, there were no shorts, just extra jerseys in adult sizesI contacted customer service who was quick to apologize and send me a priority label (day shipping) to return the jerseys at no cost for their mistakeI had jerseys that needed exchanged as well, so I packaged all and sent to address on given labelIt took business days for the package to be deliveredAfter not hearing about the order and time getting closer, I took to customer service again to only be told that THEY HAD SOLD OUT OF THE SHORTS I ordered IN EVERY SIZEI was forced into opting for a different shorts pattern from the same company in hopes they match (I would let you know but....)They also did not have the jersey sizes I needed (and after having already printed) I was forced into another size as wellJessica from customer service let me know my uniforms would be corrected and sent out ASAPShe even agreed to call or email and let me know when items were sent/when they would arriveAfter a day and a half, I contacted in every way - email, phone, left voice mails, and the website chat terminalFinally was given a UPS tracking code only to find out MY STUFF IS NOT GOING TO BE ON TIME! Save your time, frustrations, and money and spend it elsewhereI was told there were no other discounts I could receive because I had free shipping and a price match deductionNow my kids uniforms do not tastefully match in patterns and I am out money on uniforms that are not what I wantedI repeat, ORDER ELSEWHERE!!
The WORST online experience I have ever hadI attempted to order youth reversible jerseys and shorts to matchThe site displayed an automatic deduction of 10% for items ordered in groups of I noticed I was not given a discount and immediately emailed customer service which quickly responded with a code to use while they fixed the issueI used the chat link provided on the page to ensure the shipping method I chose would arrive in timeThe person on the opposite end informed me it would and that an item I had ordered was out of stock, so I chose a different size and proceededUpon checking out, I learned of their "low price guarantee"I found the jerseys and pieces on a separate site for less cost and was told the difference would be deducted from our totalWhen my order arrived, there were no shorts, just extra jerseys in adult sizesI contacted customer service who was quick to apologize and send me a priority label (day shipping) to return the jerseys at no cost for their mistakeI had jerseys that needed exchanged as well, so I packaged all and sent to address on given labelIt took business days for the package to be deliveredAfter not hearing about the order and time getting closer, I took to customer service again to only be told that THEY HAD SOLD OUT OF THE SHORTS I ordered IN EVERY SIZEI was forced into opting for a different shorts pattern from the same company in hopes they match (I would let you know but....)They also did not have the jersey sizes I needed (and after having already printed) I was forced into another size as wellJessica from customer service let me know my uniforms would be corrected and sent out ASAPShe even agreed to call or email and let me know when items were sent/when they would arriveAfter a day and a half, I contacted in every way - email, phone, left voice mails, and the website chat terminalFinally was given a UPS tracking code only to find out MY STUFF IS NOT GOING TO BE ON TIME! Save your time, frustrations, and money and spend it elsewhereI was told there were no other discounts I could receive because I had free shipping and a price match deductionNow my kids uniforms do not tastefully match in patterns and I am out money on uniforms that are not what I wantedI repeat, ORDER ELSEWHERE!!