StCharles Toyota Reviews (2)
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StCharles Toyota Rating
Address: 2651 E Main St, Saint Charles, Illinois, United States, 60174-4289
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Complaint: [redacted] I am rejecting this response because: There was not a safety issue that was taken care of by any meansAfter inspection, I was told that based on a year rule from when the vehicle was purchased, I could pay $now to have this "safety issue corrected"My vehicle is a Toyota that was purchased on your lot and bought in Based on the time frame of purchase from what I was told was the reason by recall is now an additional purchase would lead me to believe this could have been avoided if the issue was more understood before I was told by multiple staff personal that it would be covered Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2014/10/03) */ Customer came into dealership on 10/03/and the scratches described on vehicle have been taken care of