StAugustine Siginature Collision

Hi ***, I apologize for the inconvenienceWe can offer you a comparable items or issue a refundI know that you have waited months to get this resolved and I understand your frustrationsIs the Desert Eagle the only item you want or could we satisfy you by sending couple more higher end items? Please let me knowThanks, [redacted] *

Complaint: [redacted] I am rejecting this response because:Hi ***,I appreciate the offer, but I prefer to wait for the specific product I requested, which I was told would become available in May Once I have received the item, I will be happy to mark this issue as resolved I hope you understand my reluctance to do so until the item is in my possession.Regards, [redacted]