Station 2 Reviews (2)
Station 2 Rating
Description: Restaurants, Full-Service Restaurants (NAICS: 722511)
Address: 2016 E. Main st, Richmond, Virginia, United States, 23223
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Revdex.com spoke with the business. There is always a manager on duty to speak to. The customer is more than welcome to come in or call and ask to speak with someone about any concerns.
Review: That was the worst service ever. I walked in I wasn't acknowledged I had to ask if the kitchen was still open and then be handed a menu. I put in a burger to go and asked for a ginger beer while I was waiting. About 15 minutes later a white guy sits beside me and the bartender proceeds to tell him that appetizers are half off right now. I was furious I immediately asked her why didn't she tell me that appetizers are half off because she saw me contemplating the different items on the appetizer list just a few minutes earlier. She proceeded to say oh that's for dine in only which made absolutely no sense because clearly I would have eaten them while I was sitting there waiting on the entree. A few minutes later my food comes out she brought the box she did not bag the item or put utensils or napkins WITH THE BOX she only brought the BOX out and said nothing as if her job was complete I immediately asked the other bartender that was standing right there do your to go orders usually come with a bag and utensils she snapped back and said do you need all of that I swear if I had not ordered this dinner for my dad I would have left the food right there. I will never patronize this place ever again in my life.Desired Settlement: Management needs to contact me directly.
Business
Response:
Revdex.com spoke with the business. There is always a manager on duty to speak to. The customer is more than welcome to come in or call and ask to speak with someone about any concerns.