State Street Insurance

Thank you for your letter dated 7/13/As you stated there are sides to all stories.This customer Is very aggressive and vindictiveI researched this persons yelp reviews and 8% are negative.This customer made a call to my home office to complain and I was vindicated on all points.My agency does not make the rules that govern the contractsWhen we write a policy we write for a year notexpecting one to cancel their policy short term.Most of what I have to say Is ''I welcome the bad as well as the good reviews as learning experiencesThis Is my firstexperience In almost years of selling Insurance with a totally negative review".I provide money to widows and orphans, I rebuild homes after fires, I provide legal defense afterauto accidents, I provide peace of mind to families worried about their futures, and I do all this forpennies on the dollar.ASK ME HOW? Scott [redacted] N State St Bellingham WA

There is no response to acceptMr [redacted] misrepresented the policy he sold me and refuses to acknowledge that he doesn't even know the terms of the legal contracts he sellsI only write negative reviews when I feel customer service is terrible (which standard of customer service)A dissatisfied customer will tell a proportionately larger number of people about their experience than a satisfied customerI think warning the public about a bad experience is helpful to other consumersVindictive is definitely an exaggeration

There is no response to accept. Mr. [redacted] misrepresented the policy he sold me and refuses to acknowledge that he doesn't even know the terms of the legal contracts he sells. I only write negative reviews when I feel customer service is terrible (which standard of customer service). A dissatisfied customer will tell a proportionately larger number of people about their experience than a satisfied customer. I think warning the public about a bad experience is helpful to other consumers. Vindictive is definitely an exaggeration.

Thank you for your letter dated 7/13/2016. As you stated there are 2 sides to all stories.This customer Is very aggressive and vindictive. I researched this persons yelp reviews and 8% are negative.This customer made a call to my home office to complain and I was vindicated on all points.My agency...

does not make the rules that govern the contracts. When we write a policy we write for a year notexpecting one to cancel their policy short term.Most of what I have to say Is ''I welcome the bad as well as the good reviews as learning experiences. This Is my firstexperience In almost 38 years of selling Insurance with a totally negative review".I provide money to widows and orphans, I rebuild homes after fires, I provide legal defense afterauto accidents, I provide peace of mind to families worried about their futures, and I do all this forpennies on the dollar.ASK ME HOW?
Scott [redacted]
1901 N State St
Bellingham WA 98225