State Farm Insurance / Steve Howard

I have been a loyal customer for over years, and my recent premium spiked 20% for no valid reasonI left a message for Steve Howard to contact meOne of his "associates" called and told me that the spike was because people were driving moreWhere I live people are actually driving less because of the high cost of newer vehicles and gasNot to mention all the bicycle lanes that are opening up giving people more optionsI only drive about 5,miles per yearThe "associate" would not listen to anything I saidSo, I told her to have my insurance agent, Steve Howard, contact me and said good dayI still have not heard back