Star S Industries

I bought 2 ten foot iPhone cords for $32.00 at The Pittsburgh Home Show on March 10, 2018. One cord didn’t charge and I even tried different power adapters. The tip of the 2nd cord broke when I removed it from the other phone. I returned both cords along with the shipping and handling fee. I’ve called 3 times and haven’t heard back nor have I received two new cords. I just want to get my money back! If I could give a zero instead of a one, I would.