Star Motor Sales

Complaint: [redacted] I am rejecting this response because:I guess it doesn't matter what I type because they will just lie anywayThey never offered a preinspection and they never offered to give me my car backTheir website says all of their cars are in excellent mechanical conditionThis will cost me thousands of dollarsIt's one thing to try and hide a defect it's another to blatantly rig something to get a car sold Sincerely, Michael [redacted]

Star Motor Sales sold this vehicle in good conditionEverything on the vehicle was working properly The customer was offered to have a pre-inspection done prior to shipping the vehicle, which he declinedCustomer stated that his trade was in excellent condition and once we received the car and it was inspected, there was $dollars worth of repairs that the customer refused to pay forWe offered to void out the transaction completely and return his tradeHe also refusedStar Motor Sales feels we have gone above and beyond for this customer and feel that we have done all that is possible to satisfy the customer.Tthank you

I purchased a Honda Civic Si with 54k miles from them in JuneI haven't driven blocks, after I purchased the vehicle, and noticed it was overheatingI turned right around and the sales person told me, that the gauge is reading high due to a hack tune, the manager drove it and it is fine, don't add coolant or anythingI took their word for itI have retuned the car to stock and it was the same overheating issueThe car had a leaky headgasket, cracked intake valve spring, and a bend valveI had Honda do the repairs, and they are not honoring their implied warrantyI am currently seeking legal action for the compensation due to the fact they sold me a vehicle with implied warranty on the contract, and the car had a major defect, internal moving part, listed on the contractI have been waiting for over a month and they will not return my phone calls

Car was sold with an obviously known issue of leaky hydraulics for the convertible mechanisms

Purchased a certified used car from this establishment. they advertise a 125 certified point inspection. first day we had car, there were safety issues with the tires that were overlooked by us, but by their professional sales/service staff. They did provide us with a carfax report which indicated there were recalls. Understood and we followed up with Westmont [redacted] just a few miles from their location. Upon performing a correction to the recall, they stated we were covered with [redacted] Care which would do a maintenance service while we were there. Upon review, they found that the wrong coolant was in the vehicle, the battery was about to fail and the back brakes were completely in repair status. I was indifferent about even contacting Star Motor because of the original tire safety issue in having to replace the tires which we paid half of that bill and they stated they would give us a second key and we ended up having to pay over $200.00 for that as well. I did agree with the advanced tra

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I had a very good experience with Star Motor Sales The car I bought was as good as advertised

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] ***

We spoke to the customer and mailed them a new second key as soon as we were made aware that the key we sent was not working properly