Star Kitchen Inc

Review: I ordered a $7000 kitchen from "Star Kitchen Inc." [redacted] ###-###-#### and the crown molding was all cut wrong.18 feet of crown! I ordered it the end of May and it was delivered the end of july . The kitchen was installed and the final finishing touches were being done now. The crown molding..

When we went back to them they said oh no something you did was wrong. Its a brand new kitchen, brand new walls, brand new ceiling. We even brought a tool with us an "angle finder" which cant lie about the angle.... We even put it up against thier wall and it was off!!

The angle finder tool showed them point blank, in their face, that the angles were all cut wrong! His response ..."oh its ok you can play a little with it.... REALLY?????!!!!! PLAY A LITTLE??!!!

Brand new kitchen and play a little and have gaps all over cabinets and ceiling???? We went to home depot across the street and purchased a cheap piece of premade crown molding and showed them how the angle is supposed to be ...... Dont ever buy anything from Star Kitchen Inc Cabinet and Stone Factory! They claim all solid wood which its not...

The cabinets came banged and scratched, the quartz countertop came chipped in several places. Their measurement/delivery/kitchen people dont speak a lick of English. I had to fight to take a few $$ off price when they delivered because of all the damages and they had the nerve to charge me $20 for 8 oz of touch up paint. Do yourselves a favor and stay away ffrom Star Kitchen Inc.

Poor customer relations and they do not stand by their mistakes.You're on your own!Desired Settlement: I want the crown molding cut correctly . The angles cannot be off. It is precise measurments.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Star Kitchen Inc has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,