Stagecoach 66 Motel

Please also see the attached documentation with Mr. [redacted]. We have also received from [redacted] who the guest made the reservation through a cancellation stating that the customer is responsible for charges per the contract with [redacted], we were also contacted by [redacted] Bank and explained the...

reason for no refund, Mr. [redacted] continued to call and make statements referring to threatening action, we then received a phone call from someone claiming to be his wife, the name given was not the name on the reservation or [redacted] therefore no information could be released or taken from such person.  The Sheriff was also contacted and they were going to contact Mr. [redacted] to advise him anymore contact with us would result in possible harassment claims.  The $50 refund fee they are stating was not stated as a refund at all, it was stated that there might be a possibility of maybe a $50 refund, however after review of the events and the room being used, with no way to prove the cat or the snake had been present as well as 2 other guests use of the facilities, we could not refund any amount, the room they rented is a NO PET ROOM, and [redacted] confirmed their reservation as such, as well as Mr. [redacted]'s admittance of the policy that he did not read. My apologies for the situation, I am sorry for the inconvenience this may have caused all parties involved.

Please also see the attached documentation with Mr. [redacted]. We have also received from [redacted] who the guest made the reservation through a cancellation stating that the customer is responsible for charges per the contract with [redacted], we were also contacted by [redacted] Bank and explained...

the reason for no refund, Mr. [redacted] continued to call and make statements referring to threatening action, we then received a phone call from someone claiming to be his wife, the name given was not the name on the reservation or [redacted] therefore no information could be released or taken from such person.  The Sheriff was also contacted and they were going to contact Mr. [redacted] to advise him anymore contact with us would result in possible harassment claims.  The $50 refund fee they are stating was not stated as a refund at all, it was stated that there might be a possibility of maybe a $50 refund, however after review of the events and the room being used, with no way to prove the cat or the snake had been present as well as 2 other guests use of the facilities, we could not refund any amount, the room they rented is a NO PET ROOM, and [redacted] confirmed their reservation as such, as well as Mr. [redacted]'s admittance of the policy that he did not read. My apologies for the situation, I am sorry for the inconvenience this may have caused all parties involved.

A very nice and clean hotel, "very pet friendly" had a great stay. Staff very welcoming and friendly, highly recommend staying with them we will defiantly stay there again