Stadium Park Apartments

In regards to the referenced dispute [redacted] : While Stadium Park attempts to act in good faith in assigning roommates, we are not responsible or liable for problems or disagreements arising between roommatesSection of our rental agreement reads as follows: ASSIGNMENT AND RELOCATION: While we try to accommodate roommate requests, sometimes it is not possibleWe reserve the right to assign a roommate to any vacant bedroom/space in the apartment home before or during the term of this lease without noticeWe also reserve the right, upon ten days written notice: a) to require residents to change bedrooms within the apartment home, and b) to relocate to another apartment within the communityDue to accountability for damages, residents must reside in and will be responsible for their assigned bedroomIf residents request to be relocated, then a transfer fee of $will be requiredWe cannot be obligated to relocate residents at request, or be responsible or liable for problems or disagreements arising out of any differences in personality, style of living, etcamong residents of any apartment homeThe Landlord reserves the right to terminate the contract of individuals that show a pattern of conflict or inability to peacefully coexist with their assigned roommatesIn the event that one or more of the Resident’s roommates default in their lease agreement during the Resident’s lease, then Management shall have the right to assign a new roommate or roommates to the apartment’s vacant bedroomsManagement will act in good faith in assigning new roommates, however Management reserves the right to assign any new roommate that Management deems acceptable to Resident’s apartmentManagement will abide by all applicable standards/laws including the Federal Fair Housing Laws in re-renting the apartmentResident may request approval from management to pay rent at a new rate to be agreed upon at the time of a roommates leaving, in lieu of being assigned a new roommates, to make up for lost rent Federal Fair Housing laws bind us from preventing a qualified applicant from renting a room based on their ageWe do not have any provision in our agreement that allows a resident to approve or deny any applicant scheduled to move in to their apartment We have no records of any complaint made regarding multiple individuals illegally occupying the other room in this apartmentHowever, the rental rates of our rooms are set by the size of the apartment floorplan leasedIn this case, a two bedroom apartment In regards to the resident making this complaint, we have offered to allow the resident to transfer to another apartment, or terminate their rental agreementHowever, at this time, the resident has not indicated to us a desire to proceed with either remedy John H***/Senior Manager Stadium Park & The Union ***@stadiumparkapts.com/ Horizon Realty Advisors Western Ave, Suite 445, Seattle, WA www.horizonra.com

Our property is student housing that rents individual rooms for the academic yearThe monthly rental rate for the room is set in their rental agreement at the time that they sign their lease, and is clearly listed on the contractThe monthly rental rate that is offered to prospective customers
will fluctuate throughout the leasing season depending on demand, and any specials and discounts that are being offered at that timeWe do not offer price matching on contracts
In the case of this complaint, the individual signed a contract for the monthly rate that was being offered at the time that they signed their rental agreementLater in the season, the price being offered for rooms had dropped, and individuals that leased after that date were able to secure a lower monthly rate on their rental agreementAs a contract was signed, the individual is responsible for the rate that was agreed upon in their contract
Thank you,

Complaint: ***
I am rejecting this response because: they have given me the option to leave my apartment with a day noticeOne girl stated they will be keeping my deposit(They haven't even seen the apartment yet for assessment) and the apartment was damaged when I moved inI have picture documentation of the apartment when I moved in, along with a detailed sheet they had me fill outI now am forced to live here for the next daysThe girl in my apartment has been smoking a large sum of Marijuana inside the apartment (she is under the age of 21, and it also is a health hazard for me) I have reported it times and Stadium Park Apartment's still has not addressed the situation and is forcing me to live in an unhealthy environmentI reported black mold months ago and they never addressed it, just checked it off their list
Sincerely,
*** ***

Complaint: [redacted]
I am rejecting this response because it contained falsified information. [redacted] has smoked in the apartment the last time she smoked inside was Saturday the 22nd. Prior to that day she smoked on several occasions by herself and with 2 of her friends. Yes, Stadium Park and I have agreed to terminate my lease, however, since we came to that agreement they forced me to stay for 30 days in a unhealthy living conditions. I have severe asthma and I was not able to breathe on the days she smoked in the apartment forcing me to get a hotel room. I informed Stadium Park several times that it was a health hazard and they failed to do anything about it, continuing to force me to stay for 30 days. I had to get a hotel on 5 separate occasions due to the situation.

In regards to the referenced dispute [redacted]:   While Stadium Park attempts to act in good faith in assigning roommates, we are not responsible or liable for problems or disagreements arising between roommates. Section 10 of our rental agreement reads as follows:    10. ASSIGNMENT...

AND RELOCATION: While we try to accommodate roommate requests, sometimes it is not possible. We reserve the right to assign a roommate to any vacant bedroom/space in the apartment home before or during the term of this lease without notice. We also reserve the right, upon ten days written notice: a) to require residents to change bedrooms within the apartment home, and b) to relocate to another apartment within the community. Due to accountability for damages, residents must reside in and will be responsible for their assigned bedroom. If residents request to be relocated, then a transfer fee of $350 will be required. We cannot be obligated to relocate residents at request, or be responsible or liable for problems or disagreements arising out of any differences in personality, style of living, etc. among residents of any apartment home. The Landlord reserves the right to terminate the contract of individuals that show a pattern of conflict or inability to peacefully coexist with their assigned roommates. In the event that one or more of the Resident’s roommates default in their lease agreement during the Resident’s lease, then Management shall have the right to assign a new roommate or roommates to the apartment’s vacant bedrooms. Management will act in good faith in assigning new roommates, however Management reserves the right to assign any new roommate that Management deems acceptable to Resident’s apartment. Management will abide by all applicable standards/laws including the Federal Fair Housing Laws in re-renting the apartment. Resident may request approval from management to pay rent at a new rate to be agreed upon at the time of a roommates leaving, in lieu of being assigned a new roommates, to make up for lost rent.   Federal Fair Housing laws bind us from preventing a qualified applicant from renting a room based on their age. We do not have any provision in our agreement that allows a resident to approve or deny any applicant scheduled to move in to their apartment.   We have no records of any complaint made regarding multiple individuals illegally occupying the other room in this apartment. However, the rental rates of our rooms are set by the size of the apartment floorplan leased. In this case, a two bedroom apartment.   In regards to the resident making this complaint, we have offered to allow the resident to transfer to another apartment, or terminate their rental agreement. However, at this time, the resident has not indicated to us a desire to proceed with either remedy.   John H[redacted]/Senior Manager Stadium Park & The Union [redacted]@stadiumparkapts.com/541.338.4000   Horizon Realty Advisors 2003 Western Ave, Suite 445, Seattle, WA 98121 www.horizonra.com

This is a response to a complaint follow up that was submitted on 4/12/2017. The complaint ID is [redacted].   In regards to the issue over the smoking roommate:   We have spoken with the complainant’s current roommate on several occasions. The roommate is adamant that she has not been smoking in the apartment, and we have no reason to believe that she is being untruthful. As is the case with all roommate disputes, the complainant was offered the opportunity to transfer to another apartment, however, she did not elect to take this option. Ultimately, we decided to allow the complainant to terminate her lease early, which she has accepted.   We have no record of the complainant making a prior complaint over unauthorized occupants living in her two-bedroom apartment. The complainant has been living in a two-bedroom apartment, and has been charged the appropriate rent throughout, as rent is determined by the size of the apartment and agreed upon in the rental agreement.   Stadium Park has not violated the contract with the complainant, and has even gone “above and beyond” in allowing the complainant to move out prior to the agreed upon lease ending date. We have determined that the complainants request for reimbursement to be without merit.   Thank you,     John H[redacted]/Property Manager [redacted]@stadiumparkapts.com/541.338.4000   Stadium Park 90 Commons Drive, Eugene, OR 97401 www.stadiumparkapts.com