Stabil-loc Foundation Repair, LLC

There was some confusion with regards to sending Mr [redacted] another replacement part instead of a refundMr [redacted] refused the delivery of the replacement part and we have refunded his credit card today, August 24, It typically takes - hours for the credit card transaction to processMr [redacted] can now cancel the chargebackWe are sorry for any inconvenience this situation has caused Mr [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The customer was provided a full refund and did not have to return the item he purchased from our company

There was some confusion with regards to sending Mr. [redacted] another replacement part instead of a refund. Mr. [redacted] refused the delivery of the replacement part and we have refunded his credit card today, August 24, 2015. It typically takes 24 - 48 hours for the credit card transaction to...

process. Mr. [redacted] can now cancel the chargeback. We are sorry for any inconvenience this situation has caused Mr. [redacted].