St Laurent Apartments

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: They state that they are fair and they are not, I did everything I was told to do on that checklist, took pictures and I’m still being scammed! They now tell me that it was to be done professionally! They have a bogus answer for everythingI did my part and left that place in great condition> I WANT MY MONEY BACKTHIS IS STEALING!! I am not a disgruntled ex-tenant, I have paid my rent on time every month for month and never caused a problem, St Laurent is just upset that I’m not letting them steal my moneyPlease help me get my money back!! Regards, [redacted]

February 7, To Whom It May Concern: If an apartment is left with urine and whatever else dripping down the toilet, toothpaste in the sink and dirt on the baseboards and windowsills, it is not considered left cleanI also stated that IF she had the carpets cleaned, there would not still be dirt on carpet and furniture lines still in rugShe stated she was getting a lawyer, to which I responded, have your lawyer get in touch with our lawyerAgain, her photos are from far away, and yes, things appear clean and in orderMy photos are close up where you can see each item I statedWe have been in business since and yes, we do get disgruntled tenants, however, we are always fair and accurate with regard to our security refundsRegardsStLaurent Apartments

February 7, 2016To Whom It May Concern:If an apartment is left with urine and whatever else dripping down the toilet, toothpaste in the sink and dirt on the baseboards and windowsills, it is not considered left cleanI also stated that IF she had the carpets cleaned, there would not still be dirt on carpet and furniture lines still in rugShe stated she was getting a lawyer, to which I responded, have your lawyer get in touch with our lawyerAgain, her photos are from far away, and yes, things appear clean and in orderMy photos are close up where you can see each item I stated.We have been in business since and yes, we do get disgruntled tenants, however, we are always fair and accurate with regard to our security refunds.RegardsStLaurent Apartments

To Whom It May Concern:After the tenant turned in the keys I walked through the apartmentI also took pictures, close up picturesThe tenant’s photos are far away, and yes, everything appears cleanAs far as cleaning, blue liquid was poured in the toilet but stains are dripping down the seat Toothpaste is in the sink, dirt is all over the baseboards and windowsills in the bedroomIf the apartment was cleaned properly, none of this would be thereThere are drips going down the cabinet in kitchen which tenant now states was there when she moved inAfter walking her through to show her what we found, she stated the dirt fell after she left.The tenant states the apartment was shampooed, however, there was still dirt on floor and furniture lines in the carpets which is normally lifted with vacuuming and shampooing.The oven was sprayed but quickly wipedMy pictures show the dried on oven cleaner and still grease.What we ask is that the apartment be returned the way they received itI can email photosRegards StLaurent Apartments

To Whom It May Concern: After the tenant turned in the keys I walked through the apartmentI also took pictures, close up picturesThe tenant’s photos are far away, and yes, everything appears cleanAs far as cleaning, blue liquid was poured in the toilet but stains are dripping down the seatToothpaste is in the sink, dirt is all over the baseboards and windowsills in the bedroomIf the apartment was cleaned properly, none of this would be thereThere are drips going down the cabinet in kitchen which tenant now states was there when she moved inAfter walking her through to show her what we found, she stated the dirt fell after she left.The tenant states the apartment was shampooed, however, there was still dirt on floor and furniture lines in the carpets which is normally lifted with vacuuming and shampooingThe oven was sprayed but quickly wipedMy pictures show the dried on oven cleaner and still grease.What we ask is that the apartment be returned the way they received itI can email photos Regards StLaurent Apartments

February 7, 2016To Whom It May Concern:If an apartment is left with urine and whatever else dripping down the toilet, toothpaste in the sink and dirt on the baseboards and windowsills, it is not considered left clean. I also stated that IF she had the carpets cleaned, there would not still be dirt on carpet and furniture lines still in rug. She stated she was getting a lawyer, to which I responded, have your lawyer get in touch with our lawyer. Again, her photos are from far away, and yes, things appear clean and in order. My photos are close up where you can see each item I stated.We have been in business since 1972 and yes, we do get disgruntled tenants, however, we are always fair and accurate with regard to our security refunds.RegardsSt. Laurent Apartments

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
They state that they are fair and they are not, I did
everything I was told to do on that checklist, took pictures and I’m still
being scammed! They now tell me that it was to be done professionally! They
have a bogus answer for everything. I did my part and left that place in great condition>
I WANT MY MONEY BACK. THIS IS STEALING!! I am not a disgruntled ex-tenant, I have
paid my rent on time every month for 17 month and never caused a problem, St.
Laurent is just upset that I’m not letting them steal my money. Please help me
get my money back!!
Regards,
[redacted]

To Whom It May Concern:After the tenant turned in the keys I walked through the apartment. I also took pictures, close up pictures. The tenant’s photos are far away, and yes, everything appears clean. As far as cleaning, blue liquid was poured in the toilet but stains are dripping down the seat....

Toothpaste is in the sink, dirt is all over the baseboards and windowsills in the bedroom. If the apartment was cleaned properly, none of this would be there. There are drips going down the cabinet in kitchen which tenant now states was there when she moved in. After walking her through to show her what we found, she stated the dirt fell after she left.The tenant states the apartment was shampooed, however, there was still dirt on floor and furniture lines in the carpets which is normally lifted with vacuuming and shampooing.The oven was sprayed but quickly wiped. My pictures show the dried on oven cleaner and still grease.What we ask is that the apartment be returned the way they received it. I can email photosRegards St. Laurent Apartments

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
They state that they are fair and they are not, I did
everything I was told to do on that checklist, took pictures and I’m still
being scammed! They now tell me that it was to be done professionally! They
have a bogus answer for everything. I did my part and left that place in great condition>
I WANT MY MONEY BACK. THIS IS STEALING!! I am not a disgruntled ex-tenant, I have
paid my rent on time every month for 17 month and never caused a problem, St.
Laurent is just upset that I’m not letting them steal my money. Please help me
get my money back!!
Regards,
[redacted]

February 7, 2016
To Whom It May Concern:
If an apartment is left with urine and whatever else dripping down the toilet, toothpaste in the sink and dirt on the baseboards and windowsills, it is not considered left clean. I also stated that IF she had the carpets cleaned, there would not still be dirt on carpet and furniture lines still in rug. She stated she was getting a lawyer, to which I responded, have your lawyer get in touch with our lawyer. Again, her photos are from far away, and yes, things appear clean and in order. My photos are close up where you can see each item I stated.
We have been in business since 1972 and yes, we do get disgruntled tenants, however, we are always fair and accurate with regard to our security refunds.
RegardsSt. Laurent Apartments

To Whom It May Concern:
After the tenant turned in the keys I walked through the apartment. I also took pictures, close up pictures. The tenant’s photos are far away, and yes, everything appears clean. As far as cleaning, blue liquid was poured in the toilet but stains are dripping down the...

seat. Toothpaste is in the sink, dirt is all over the baseboards and windowsills in the bedroom. If the apartment was cleaned properly, none of this would be there. There are drips going down the cabinet in kitchen which tenant now states was there when she moved in. After walking her through to show her what we found, she stated the dirt fell after she left.The tenant states the apartment was shampooed, however, there was still dirt on floor and furniture lines in the carpets which is normally lifted with vacuuming and shampooing.
The oven was sprayed but quickly wiped. My pictures show the dried on oven cleaner and still grease.What we ask is that the apartment be returned the way they received it. I can email photos
Regards St. Laurent Apartments