St Francis Hospital Home Reviews (2)
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St Francis Hospital Home Rating
Address: 1215 Franciscan Dr, Litchfield, Illinois, United States, 62056-1799
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThank you so much for your assistance with our issue. After going back and forth for a year on our dispute, it was resolved in exactly one week from contacting you. We are very pleased with the outcome and just happy that we don’t have to think about it anymore. This was our first experience with the Revdex.com, and we are sharing our positive experience with our family and friends. Thank you again for your help!
Sincerely,
*** ***
Based on our review of this Complaint, we identified an opportunity to improve our communication with the CustomerAnd, due to the circumstances surrounding this experience, we have adjusted the Spouse’s balance of $250.00. Our organization personally contacted the Customer and her Spouse to
apologize for the experience, discuss ways that we plan to improve her experience in the future and advise the Customer that we are writing off the remaining balance for her SpouseWe also encouraged the Customer to consider utilizing our organization in the future and Customer stated that she would probably return to using our organization for future visitsWe thank the Customer for providing us with the opportunity to address this matter *** * ***