SRU Student Health Center

I, the patient and student of Slippery Rock University, was transported to an appointment on March 1, to a mental health services office in Butler, PAThe driver got me there at around 1:p.mBefore I was taken to my appointment, the secretary told me that the driver may not be there directly after I was finished with my appointment, but did not say any specific times, so I expected to maybe have a minute wait at the mostI was done with my appointment at around 2:p.mWhen I walked outside, the driver was not thereI proceeded to wait until 3:p.mto call the Health CenterWhen I talked to the student worker, she stated "We already told you that the driver was not going to be available until after 4:p.m.", when, in fact, I wasn't told a specific time, as already statedI tried explaining this to the student worker on the phone, but she seemed very annoyed with meBy this time, I had been waiting in the cold rain for almost an hour waiting for the driver to sh