Spring Street Garage

The frames that [redacted] had been wearing does come with a one year manufactures warranty as do all of our framesThis was honored not once but twiceThe frame is perfectly fine-- [redacted] does not like the appearance of the frame and there is nothing that can be done to change this.This does not have any effect on vision obtained through the glassesAfter multiple conversations with him regarding this and not being able to reach a solution, his adviser did reach out to meI gave him the same information that I provided to [redacted] --The frame has been replaced twice under a warranty and [redacted] refused to take the product His calls were returned and I did see him in the officeI'm sorry [redacted] feels nothing has been done to help himAt this point, it would be best for him to seek his eye care needs from another provider

The frames that [redacted] had been wearing does come with a one year manufactures warranty as do all of our frames. This was honored not once but twice. The frame is perfectly fine--[redacted] does not like the appearance of the frame and there is nothing that can be done to change this.This does not...

have any effect on vision obtained through the glasses. After multiple conversations with him regarding this and not being able to reach a solution, his adviser did reach out to me. I gave him the same information that I provided to [redacted]--The frame has been replaced twice under a warranty and [redacted] refused to take the product.   His calls were returned and I did see him in the office. I'm sorry [redacted] feels nothing has been done to help him. At this point, it would be best for him to seek his eye care needs from another provider.