Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11753987, and find that this resolution is satisfactory to me After speaking with a Blue Cross representative in the U.S., Michelle has diligently worked on my case and followed up with me throughout the day yesterday as well as today with updates and is processing the refund to my account Thank you for your immediate attention to this claim Have a wonderful weekend! Regards, [redacted] ***
Complaint: I am rejecting this response because:I have called the phone number that you provided numerous timesThe reps have not permanently closed my aunt's accountsThe refund of the $has not happenedThere has been no paperwork requested.Please refund the $624.47, permanently close all of my deceased aunt's accounts, and cancel all future automatic payments Regards, J [redacted]
Revdex.com: I had recently reattempted to get cancel my account with Anthem, and found success once I had mentioned this complaint Thus, this matter has been taken care of, and you can notify the Business as such Thanks for all of your assistance with this matter, E [redacted]
Complaint: I am rejecting this response because: They are liarsI just called the number again, it is their main customer service line, and they told me the same lies they have told me from the beginningThey refuse to register the account and provide critical health information for our insurance policy Regards, [redacted] ***
Complaint: I am rejecting this response because:I have called the number you specifiedThe account was supposedly already canceledI am requesting a refund of the premium payment for December of $The only paperwork I can provide would be a death certificateMy mom and I are handling E [redacted] ***'s affairsPlease refund the $624.47, cancel automatic payment, and close all E [redacted] ***'s accounts Regards, J [redacted]
We cannot review this complaint without additional informationThe patient name, ID number, and date of service is required
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11753987, and find that this resolution is satisfactory to me After speaking with a Blue Cross representative in the U.S., Michelle has diligently worked on my case and followed up with me throughout the day yesterday as well as today with updates and is processing the refund to my account Thank you for your immediate attention to this claim Have a wonderful weekend! Regards, [redacted] ***
Appeals and Grievances take up to days to research and respond
A grievance was initiated by the health plan for this member on 10/6/The member will receive a response from the health plan within calendar days
Complaint: I am rejecting this response because:I have called the phone number that you provided numerous timesThe reps have not permanently closed my aunt's accountsThe refund of the $has not happenedThere has been no paperwork requested.Please refund the $624.47, permanently close all of my deceased aunt's accounts, and cancel all future automatic payments Regards, J [redacted]
Please have the complaintee contact ###-###-#### for resolution
Revdex.com: I had recently reattempted to get cancel my account with Anthem, and found success once I had mentioned this complaint Thus, this matter has been taken care of, and you can notify the Business as such Thanks for all of your assistance with this matter, E [redacted]
Complaint: I am rejecting this response because: They are liarsI just called the number again, it is their main customer service line, and they told me the same lies they have told me from the beginningThey refuse to register the account and provide critical health information for our insurance policy Regards, [redacted] ***
Complaint: I am rejecting this response because:I have called the number you specifiedThe account was supposedly already canceledI am requesting a refund of the premium payment for December of $The only paperwork I can provide would be a death certificateMy mom and I are handling E [redacted] ***'s affairsPlease refund the $624.47, cancel automatic payment, and close all E [redacted] ***'s accounts Regards, J [redacted]