I've requested a refund from the owner several timesShe's ignored my requests for a refund I visited the club twice, both times in the first week that I paid for a month membership, to do a spin classThe gym has a strong bacterial odor that's present on the machines and in the general club area, but not in the spin room which is separate, on the side of the gym in a different area Between the smell of the club and the fact that I had to move for work, which I mentioned several times in emails to the owner, texts to the sales manager and phone calls to the gym, I requested a refundI ONLY went to the gym twice and was very unhappy with the smell I have no idea why they wanted to keep my money when I used the gym twiceBut I've heard since then that this is common practice with the owner and while she claims there's no smell, several other people noticed it and didn't join the gym because of it There is a refund policy in place that states that if you move for
I've requested a refund from the owner several timesShe's ignored my requests for a refund I visited the club twice, both times in the first week that I paid for a month membership, to do a spin classThe gym has a strong bacterial odor that's present on the machines and in the general club area, but not in the spin room which is separate, on the side of the gym in a different area Between the smell of the club and the fact that I had to move for work, which I mentioned several times in emails to the owner, texts to the sales manager and phone calls to the gym, I requested a refundI ONLY went to the gym twice and was very unhappy with the smell I have no idea why they wanted to keep my money when I used the gym twiceBut I've heard since then that this is common practice with the owner and while she claims there's no smell, several other people noticed it and didn't join the gym because of it There is a refund policy in place that states that if you move for