Sporting Goods Discounters

In response to the complaint about our business ID # [redacted] submitted on 11/25/from Mr [redacted] of [redacted] **.We did not advertise in the month of November on the radio stating “we would match or beat any pricing”His complaint was on 11/25/That particular ad Mr [redacted] is referring to was run on the radio the first weeks of October only, and we pleased every customer that had an advertisement from any of our competitors ‘ad by matching or beating the exact in stock item onlyIn addition, we did , advertise in the newspaper “to bring in any of our competitors ads and we will try our best to match or beat on in stock items only certain restrictions do apply”If ***r had a price of $less on a firearm that we had in stock which needed to include the exact make, model, color, and caliber, I am quite positive we would have offered that to this customer or something comparable.In closing, I have mailed Mr [redacted] of [redacted] *** ***, a copy of this letter and a gift card for our store valued at $We apologize for the misunderstanding and hope he will continue to shop with usWe have been in business for over years and treat all of our customers fairly and we remain strong in the community by keeping our prices very low.Thank you,Dennis and Bobbie S***, Owner

In response to the complaint about our business ID # [redacted] submitted on 11/25/2015 from Mr. [redacted] of [redacted].We did not advertise in the month of November on the radio stating “we would match or beat any pricing”. His complaint was on 11/25/2015. That particular ad Mr. [redacted] is referring to...

was run on the radio the first 2 weeks of October only, and we pleased every customer that had an advertisement from any of our competitors ‘ad by matching or beating the exact in stock item only. In addition, we did , advertise in the newspaper “to bring in any of our competitors ads and we will try our best to match or beat on in stock items only certain restrictions do apply”. If [redacted]r had a price of $180.00 less on a firearm that we had in stock which needed to include the exact make, model, color, and caliber, I am quite positive we would have offered that to this customer or something comparable.In closing, I have mailed Mr. [redacted] of [redacted], a copy of this letter and a gift card for our store valued at $50.00. We apologize for the misunderstanding and hope he will continue to shop with us. We have been in business for over 40 years and treat all of our customers fairly and we remain strong in the community by keeping our prices very low.Thank you,Dennis and Bobbie S[redacted], Owner

In response to the complaint about our business ID # [redacted] submitted on 11/25/2015 from Mr. [redacted] of [redacted].We did not advertise in the month of November on the radio stating “we would match or beat any pricing”. His complaint was on 11/25/2015. That particular ad Mr....

[redacted] is referring to was run on the radio the first 2 weeks of October only, and we pleased every customer that had an advertisement from any of our competitors ‘ad by matching or beating the exact in stock item only. In addition, we did , advertise in the newspaper “to bring in any of our competitors ads and we will try our best to match or beat on in stock items only certain restrictions do apply”. If [redacted]r had a price of $180.00 less on a firearm that we had in stock which needed to include the exact make, model, color, and caliber, I am quite positive we would have offered that to this customer or something comparable.In closing, I have mailed Mr. [redacted] of [redacted], a copy of this letter and a gift card for our store valued at $50.00. We apologize for the misunderstanding and hope he will continue to shop with us. We have been in business for over 40 years and treat all of our customers fairly and we remain strong in the community by keeping our prices very low.Thank you,Dennis and Bobbie S[redacted], Owner

Review: They advertise on the radio to bring in any holiday ad for price match. Sign over door says "lowest price guaranteed".I asked for price match with [redacted] on same pistol in stock and they could not come close. They wouldn't budge from their price at about $180 more than [redacted]r.Desired Settlement: They should probably be fined for false advertising Pa laws violated?

Business

Response:

In response to the complaint about our business ID # [redacted] submitted on 11/25/2015 from Mr. [redacted] of [redacted].We did not advertise in the month of November on the radio stating “we would match or beat any pricing”. His complaint was on 11/25/2015. That particular ad Mr. [redacted] is referring to was run on the radio the first 2 weeks of October only, and we pleased every customer that had an advertisement from any of our competitors ‘ad by matching or beating the exact in stock item only. In addition, we did , advertise in the newspaper “to bring in any of our competitors ads and we will try our best to match or beat on in stock items only certain restrictions do apply”. If [redacted]r had a price of $180.00 less on a firearm that we had in stock which needed to include the exact make, model, color, and caliber, I am quite positive we would have offered that to this customer or something comparable.In closing, I have mailed Mr. [redacted] of [redacted], a copy of this letter and a gift card for our store valued at $50.00. We apologize for the misunderstanding and hope he will continue to shop with us. We have been in business for over 40 years and treat all of our customers fairly and we remain strong in the community by keeping our prices very low.Thank you,Dennis and Bobbie S[redacted], Owner