I would recommend avoiding doing business with Rec-Rac at all costsAfter waiting weeks to receive my order, which never came, I began emailing them through the email provided on their web siteWhen unresponsive I called only to find out that they didn't have the item I had ordered, but hadn't bothered to let me knowI gave them more time to have the item manufactured, but ultimately they were unable to get it within a reasonable time frameThey ignored most of my emails and some of my callsEventually they agreed to issue a refund, but then never did (despite many reminders)Eventually I had to raise a dispute through PayPalRec-Rac never responded to the claim, but PayPal eventually issued me a refundThough I got my money back, it took more than 1-1/months and many frustrated calls, emails, and web formsSave yourself the trouble
I would recommend avoiding doing business with Rec-Rac at all costsAfter waiting weeks to receive my order, which never came, I began emailing them through the email provided on their web siteWhen unresponsive I called only to find out that they didn't have the item I had ordered, but hadn't bothered to let me knowI gave them more time to have the item manufactured, but ultimately they were unable to get it within a reasonable time frameThey ignored most of my emails and some of my callsEventually they agreed to issue a refund, but then never did (despite many reminders)Eventually I had to raise a dispute through PayPalRec-Rac never responded to the claim, but PayPal eventually issued me a refundThough I got my money back, it took more than 1-1/months and many frustrated calls, emails, and web formsSave yourself the trouble