Splash Kingdom

Initial Business Response / [redacted] (1000, 5, 2016/05/23) */ We received the Revdex.com letter dated 5/19/regarding one of our guest's complaintWe highly value our guests' opinions and it is our goal is to exceed our guests' expectations of serviceWe have been in contact with her since her visit on 5/14/to learn from her experience and come to an amicable resolution to her concernsThank you for informing us of her communication with the Revdex.com Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/05/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) As a customer that received poor service, and yet paid accordinglyI should and deserve montary compensation on this expenseDue to the fact that service was not provided and you as the company have taken advantage of me the customer

Initial Business Response /* (1000, 5, 2016/05/23) */
We received the Revdex.com letter dated 5/19/2016 regarding one of our guest's complaint. We highly value our guests' opinions and it is our goal is to exceed our guests' expectations of service. We have been in contact with her since her visit on...

5/14/2016 to learn from her experience and come to an amicable resolution to her concerns. Thank you for informing us of her communication with the Revdex.com.
Initial Consumer Rebuttal /* (3000, 7, 2016/05/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
As a customer that received poor service, and yet paid accordingly. I should and deserve montary compensation on this expense. Due to the fact that service was not provided and you as the company have taken advantage of me the customer.