Hello, Thank you for re sending as Tina does not work at Speidel anymore. As for this complaint, I do remember working with this customer and we did offer her a FREE replacement. We did ask her for a receipt or packaging for the item but she did not have that. Without any of the paperwork or...
packaging there is no proof to show what she purchased this watchband for. Without a receipt there is not usually anything we can do but I did offer to send her a band free of charge for her troubles but she was not satisfied with that. I cannot justify sending her a check for 30.00 just on her word. If she can show a valid receipt we are more than happy to help her out. Thanks,[redacted]
Hello- The customer is going to call me back with the measurements of the watchband and will now accept a replacement. Please close this case. Thank you,[redacted]
Hello, Thank you for re sending as Tina does not work at Speidel anymore. As for this complaint, I do remember working with this customer and we did offer her a FREE replacement. We did ask her for a receipt or packaging for the item but she did not have that. Without any of the paperwork or...
packaging there is no proof to show what she purchased this watchband for. Without a receipt there is not usually anything we can do but I did offer to send her a band free of charge for her troubles but she was not satisfied with that. I cannot justify sending her a check for 30.00 just on her word. If she can show a valid receipt we are more than happy to help her out. Thanks,[redacted]
Hello- The customer is going to call me back with the measurements of the watchband and will now accept a replacement. Please close this case. Thank you,[redacted]