Speedy Check Cashing

I purchased a gift for a friend, an avid coffee drinkerI looked for a high-end brandI found Opsina, and I purchased a package of Ospina coffeeMy friend informed me that 'the beans were old.? She further elaborated, 'This is a scam.? Because she was unhappy with the product, I contacted Ospina seeking a refundI had purchased:
Presidential Ospina Coffee, Private Reserve, Premier Grand Cru (Net WT 250g e oz) at a cost of $(eighty dollars)
There is no return or refund policy on their website; only a guarantee that 'We guaranty the freshness of our products."
There were three ways this could have goneIssue a full refundRefuse to issue any refundIssue a partial refundOspina decided not to refund any of the moneyThe inappropriate response was also out of line and includes an unfounded claim
My email to Ospina coffee:
Is it possible to return this item and get a full refund'
I gave this coffee to the recipient on November She tried the cof