[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me given I disputed them and colony brands said accutrate as reportedi had to use this letter from the Revdex.com to get them removed because colony brands is full of liesi will never associate with this companyand I am considering filing a lawsuit againt this company Regards, [redacted] ***
I did speak with the company again today and again they suggested I fax the death certificate again but I’ve been given the run around way too many times The person I spoke with also said I owed almost $more than was is on the statement not due until February 5th After stating that isn’t what the current bill says she said “well just send in a death certificate and they’ll see my notes.” I get this every time I call [redacted] * Administrative Specialist IIIDivision of Motor CarriersDepartment of Vehicle RegulationKentucky Transportation CabinetP ext8015| [email protected] | drive.ky.gov
All activity on the account has been suspended pending completion of an investigation of the orderNo information has been or will be furnished to a consumer reporting agency regarding the account
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11853181, and find that this resolution is satisfactory to me Regards, Lula T [redacted]
A Credit Specialist attempted to reach Whitney Stapp 9/14/via phoneA message and phone number were left for Whitney to return the call; as additional information was needed to investigate her concernAs soon as information is received we will review furtherMontgomery Ward
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Seventh Avenue claimed to have stopped the collection agency and deleted information regarding my account.I checked my credit history with Equifax and the "delinquent or derogatory account" statements are still present and my credit score is still points lower than it should be Seventh Avenue must contact Equifax, remove the "delinquent or derogatory account" statements, and repair my credit score.I will check with the collection agency tomorrow I have not received any notification from the collection agency that the status has changed.I have not received a "fraud package" from Seventh Avenue as promised I have not received written notification from Seventh Avenue that any action has been taken.The damage to my credit history has not been repaired by Seventh Avenue so my complaint must continue as unresolved Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Please accept Seventh Avenue's apologies for the error in processing your orderNo information regarding the account has been furnished to a consumer reporting agencyAdditionally, Seventh Avenue has requested deletion of the credit inquiry submitted on March 6, The account has a zero balance and has been closed
The account has been closed to new purchases since December 23, Ms [redacted] has indicated that the address on the account is her mailing addressPayments are being made on the account in Ms [redacted] 's nameMs [redacted] has indicated that she believes her mother placed an order in her nameAshro informed Ms [redacted] that responsibility for payment of the account can be transferred to another individual if a notarized letter requesting the transfer, signed by both parties, is providedMs [redacted] has refused to provide such a letter
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have never received any information or mail in regards to identity thief from the companyI have never made ANY payments to this company as I have never signed any documentation requesting an account with Swiss/AshroI was not aware until that the following was listed on my credit reportThe company is unable to provide anything that I have signed in regards to this accountI would like for the company to pull the payment records for this account and provide it to the Revdex.comI am 100% certain that payment was made by someone else as I have never made any payments to this company as I have never requested an account with this companyThis company has placed this account on my credit report and everything provided is has not been done by meHad I not pulled my credit report last year, I would have never known about the following charge on my accountTherefore, I am requesting the following to be removed as the following account I have never been responsible forIt is unfortunate that this company has placed this account on my credit reportPlease assist me Thank you [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Crystal [redacted]
The account opened in Ms [redacted] name was coded as fraud on December 13, There is no need for Ms [redacted] to complete an identity theft affidavit or submit a police report to Ginny'sNo information regarding the account has been furnished to a consumer reporting agency
Mr [redacted] 's rebuttal does not appear to address the points raised in Seventh Avenue's previous responseTo reiterate: Mr [redacted] does not have a credit account with Seventh Avenue, nor was he pre-screened for a credit offerMr [redacted] 's request for credit was not granted due to a lack of information from the consumer reporting agencies regarding his creditworthiness
We received the correspondence from the RevDex.com in regards to your order # [redacted] for the DVD/VCR Player placed 11/02/2016 via phone. We apologize for any confusion regarding the letter you received. At the completion of your order our representative reviewed the order number... and total of $201.90, which includes the shipping and processing. The letter you received was for a down payment request of $100.95 to release your order. A down payment is required to establish a credit record with our company. After your down payment is received regular monthly payments will begin. However, records indicate you submitted full payment of $202.00 which was received and processed 11/12/2016. Your order is currently in transit with estimated arrival of 11/19/2016. Since full payment of the order was received, no additional payments are due. For future reference if there is any concern please feel free to contact us toll free at 888-557-3848. Our friendly Customer Service representatives will be happy to assist anytime from 8:00am – Midnight Central Time. We apologize for any misunderstanding and appreciate the opportunity to explain. Sincerely, Montgomery Ward
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Mr [redacted] does not have a credit account with Seventh AvenueMr [redacted] was mailed a Seventh Avenue catalog that included an invitation to apply for a credit accountUpon receipt of his order and request for an extension of credit, Seventh Avenue evaluated Mr [redacted] 's creditworthiness and determined that it could not grant his request for credit in its entiretyInstead, Seventh Avenue offered to open a credit account for Mr [redacted] if he paid a portion of his order in advanceUpon receipt of the requested payment Seventh Avenue would ship the merchandise Mr [redacted] ordered and open an account in his name, posting the unpaid balance of the order to his new credit accountMr [redacted] would then have the opportunity to earn increases in his credit limit by making regular, timely payments on his account
Mr [redacted] opened a Home at Five credit account in April of The account balance was paid in full on June 2, On June 10, Mr [redacted] placed an order in the amount of $He proceeded to make payments on the account in July, August, November and December of before placing another order in the amount of $on December 10, One additional payment was made on the account in March of before Mr [redacted] allowed the account to be charged off as a loss in August of Home at Five received payments totaling $on orders totaling $538.03, resulting in a balance at charge off of $621.55, including finance charges and late fees The account was referred to a collection agency for recovery on August 22, Home at Five recalled the account on August 27, with the intention of placing it with another agencyApparently the agency had received a payment for the full balance from Mr [redacted] , but had not reconciled the account with Home at Five at the time of the recallIn this instance, the collection agency should have retained Mr [redacted] ’s account and closed it when the payment was remitted to Home at FiveThe agency failed to do so and, as a result, the account was referred to a secondary agency on September 1, On September 7, Home at Five received a payment from the original collection agency for the full balance on the accountUnfortunately, the account had already been referred to the secondary agencyMrs [redacted] called Home at Five on September 26, and stated she had received calls from a collection agency regarding the accountHome at Five recalled the account from the agencyHome at Five regrets any inconvenience Mrand Mrs [redacted] may have experienced as a result of this matter
Thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Swiss Colony has record of an account at the address listed in her complaintHowever, the account is not in the name of [redacted] or [redacted] Swiss Colony has credited the account to a zero balance and coded it for deletionIf this is the account that appears on Ms [redacted] credit report, the information should disappear in the next days
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me given I disputed them and colony brands said accutrate as reportedi had to use this letter from the Revdex.com to get them removed because colony brands is full of liesi will never associate with this companyand I am considering filing a lawsuit againt this company Regards, [redacted] ***
I did speak with the company again today and again they suggested I fax the death certificate again but I’ve been given the run around way too many times The person I spoke with also said I owed almost $more than was is on the statement not due until February 5th After stating that isn’t what the current bill says she said “well just send in a death certificate and they’ll see my notes.” I get this every time I call [redacted] * Administrative Specialist IIIDivision of Motor CarriersDepartment of Vehicle RegulationKentucky Transportation CabinetP ext8015| [email protected] | drive.ky.gov
The billing address for the account has been corrected and MrBeals' information has been removed from the account record
All activity on the account has been suspended pending completion of an investigation of the orderNo information has been or will be furnished to a consumer reporting agency regarding the account
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11853181, and find that this resolution is satisfactory to me Regards, Lula T [redacted]
A Credit Specialist attempted to reach Whitney Stapp 9/14/via phoneA message and phone number were left for Whitney to return the call; as additional information was needed to investigate her concernAs soon as information is received we will review furtherMontgomery Ward
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Seventh Avenue claimed to have stopped the collection agency and deleted information regarding my account.I checked my credit history with Equifax and the "delinquent or derogatory account" statements are still present and my credit score is still points lower than it should be Seventh Avenue must contact Equifax, remove the "delinquent or derogatory account" statements, and repair my credit score.I will check with the collection agency tomorrow I have not received any notification from the collection agency that the status has changed.I have not received a "fraud package" from Seventh Avenue as promised I have not received written notification from Seventh Avenue that any action has been taken.The damage to my credit history has not been repaired by Seventh Avenue so my complaint must continue as unresolved Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Please accept Seventh Avenue's apologies for the error in processing your orderNo information regarding the account has been furnished to a consumer reporting agencyAdditionally, Seventh Avenue has requested deletion of the credit inquiry submitted on March 6, The account has a zero balance and has been closed
The account has been closed to new purchases since December 23, Ms [redacted] has indicated that the address on the account is her mailing addressPayments are being made on the account in Ms [redacted] 's nameMs [redacted] has indicated that she believes her mother placed an order in her nameAshro informed Ms [redacted] that responsibility for payment of the account can be transferred to another individual if a notarized letter requesting the transfer, signed by both parties, is providedMs [redacted] has refused to provide such a letter
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have never received any information or mail in regards to identity thief from the companyI have never made ANY payments to this company as I have never signed any documentation requesting an account with Swiss/AshroI was not aware until that the following was listed on my credit reportThe company is unable to provide anything that I have signed in regards to this accountI would like for the company to pull the payment records for this account and provide it to the Revdex.comI am 100% certain that payment was made by someone else as I have never made any payments to this company as I have never requested an account with this companyThis company has placed this account on my credit report and everything provided is has not been done by meHad I not pulled my credit report last year, I would have never known about the following charge on my accountTherefore, I am requesting the following to be removed as the following account I have never been responsible forIt is unfortunate that this company has placed this account on my credit reportPlease assist me Thank you [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Crystal [redacted]
The account opened in Ms [redacted] name was coded as fraud on December 13, There is no need for Ms [redacted] to complete an identity theft affidavit or submit a police report to Ginny'sNo information regarding the account has been furnished to a consumer reporting agency
Mr [redacted] 's rebuttal does not appear to address the points raised in Seventh Avenue's previous responseTo reiterate: Mr [redacted] does not have a credit account with Seventh Avenue, nor was he pre-screened for a credit offerMr [redacted] 's request for credit was not granted due to a lack of information from the consumer reporting agencies regarding his creditworthiness
We received the correspondence from the RevDex.com in regards to your order # [redacted] for the DVD/VCR Player placed 11/02/2016 via phone. We apologize for any confusion regarding the letter you received. At the completion of your order our representative reviewed the order number... and total of $201.90, which includes the shipping and processing. The letter you received was for a down payment request of $100.95 to release your order. A down payment is required to establish a credit record with our company. After your down payment is received regular monthly payments will begin. However, records indicate you submitted full payment of $202.00 which was received and processed 11/12/2016. Your order is currently in transit with estimated arrival of 11/19/2016. Since full payment of the order was received, no additional payments are due. For future reference if there is any concern please feel free to contact us toll free at 888-557-3848. Our friendly Customer Service representatives will be happy to assist anytime from 8:00am – Midnight Central Time. We apologize for any misunderstanding and appreciate the opportunity to explain. Sincerely, Montgomery Ward
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Mr [redacted] does not have a credit account with Seventh AvenueMr [redacted] was mailed a Seventh Avenue catalog that included an invitation to apply for a credit accountUpon receipt of his order and request for an extension of credit, Seventh Avenue evaluated Mr [redacted] 's creditworthiness and determined that it could not grant his request for credit in its entiretyInstead, Seventh Avenue offered to open a credit account for Mr [redacted] if he paid a portion of his order in advanceUpon receipt of the requested payment Seventh Avenue would ship the merchandise Mr [redacted] ordered and open an account in his name, posting the unpaid balance of the order to his new credit accountMr [redacted] would then have the opportunity to earn increases in his credit limit by making regular, timely payments on his account
Mr [redacted] opened a Home at Five credit account in April of The account balance was paid in full on June 2, On June 10, Mr [redacted] placed an order in the amount of $He proceeded to make payments on the account in July, August, November and December of before placing another order in the amount of $on December 10, One additional payment was made on the account in March of before Mr [redacted] allowed the account to be charged off as a loss in August of Home at Five received payments totaling $on orders totaling $538.03, resulting in a balance at charge off of $621.55, including finance charges and late fees The account was referred to a collection agency for recovery on August 22, Home at Five recalled the account on August 27, with the intention of placing it with another agencyApparently the agency had received a payment for the full balance from Mr [redacted] , but had not reconciled the account with Home at Five at the time of the recallIn this instance, the collection agency should have retained Mr [redacted] ’s account and closed it when the payment was remitted to Home at FiveThe agency failed to do so and, as a result, the account was referred to a secondary agency on September 1, On September 7, Home at Five received a payment from the original collection agency for the full balance on the accountUnfortunately, the account had already been referred to the secondary agencyMrs [redacted] called Home at Five on September 26, and stated she had received calls from a collection agency regarding the accountHome at Five recalled the account from the agencyHome at Five regrets any inconvenience Mrand Mrs [redacted] may have experienced as a result of this matter
Thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Swiss Colony has record of an account at the address listed in her complaintHowever, the account is not in the name of [redacted] or [redacted] Swiss Colony has credited the account to a zero balance and coded it for deletionIf this is the account that appears on Ms [redacted] credit report, the information should disappear in the next days