After my home was built I made an appointment and contracted with Spectrum to do an inspection on June 21, 2017. I was given the cost and an agreement form. Once the inspection was done the tech reviewed his findings with me and told me that for $75 his co. could do a post inspection after the construction co. made repairs. Once the repairs were done I called Spectrum to schedule a post inspection. I was not quoted a price and did not sign any agreement. When the second inspection was done the tech reviewed the issues w/me. I asked if there was anything else I needed to do and he said no. To access the new report on the computer I was informed there is a $150.00 fee! When I called the owner of Spectrum she said that her asst. told me the cost, which she DID NOT. In fact, the appointment email for Nov. 21st states, 'The inspection will cost No Services Selected.? I told the owner that I wouldn't have done the inspection for $150 but I would pay $75 and she threatened to send me to coll
After my home was built I made an appointment and contracted with Spectrum to do an inspection on June 21, 2017. I was given the cost and an agreement form. Once the inspection was done the tech reviewed his findings with me and told me that for $75 his co. could do a post inspection after the construction co. made repairs. Once the repairs were done I called Spectrum to schedule a post inspection. I was not quoted a price and did not sign any agreement. When the second inspection was done the tech reviewed the issues w/me. I asked if there was anything else I needed to do and he said no. To access the new report on the computer I was informed there is a $150.00 fee! When I called the owner of Spectrum she said that her asst. told me the cost, which she DID NOT. In fact, the appointment email for Nov. 21st states, 'The inspection will cost No Services Selected.? I told the owner that I wouldn't have done the inspection for $150 but I would pay $75 and she threatened to send me to coll