Spectrum Eye Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The doctors and staff at Spectrum Eyecare are proud of the services that we provide to our community in which we all live and work. We do so with the best Interest of our patients and community as our paramount consideration. We therefore take the allegation of systemic wrongdoing very seriously and...

have investigated this complaint thoroughly. We have communicated with our medical colleagues,without reference to the complaint due to patient privacy, to ensure that we are exceeding their expectations both professionally and personally. Please understand that Spectrum Eyecare Standard Operating Procedures in addition to Federal and State Privacy Regulations forbid any disclosure of patient information to third parties. Our Standard Operating Procedures include:Verification of current insurance at least 1 week in advance of scheduled appointments Signed acknowledgement of insurance participation, or lack thereof, prior to services or products being provided Disclosure of out-of-pocket expense for products prior to ordering Sincerely ,Dr. C[redacted]