Spec's Liquor Stores - Warehouse

Our beer buyer has had contact with this guest a couple of times. It has taken us several days to track down where he purchased the beer because not every store carries it, and he was a little vague with his complaint. The store has been discovered and the beer has been taken from the shelf,...

actually prior to our contacting them. Since this customer does not seem to have a frequent shopper card giving us his address, we have sent another email to the customer to attain his mailing address so that we may send him a full refund.