Specialty Truck & AUto

Response to complaint # *** This customer did not understand the return process when it came to something defective or missing partsI am not MSD, and I did not make the item purchasedI only drop ship products from my warehouses (mainly *** Automotive).....I do not ever see or
package any productsJust like any company, there is a return processAnd when I tried to explain the process, it was not good enough for the customerThe customer was very impatientIn the end, the customer was refunded 100% through *** (we did not charge the 15% return fee)And, by the way, our store policies are posted under our company information on ***, and are emailed to the customer once a return has been authorized. *** ** *** OwnerHoleshot, Inc.DBA Specialty Truck & Auto** *** ***
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