Special Ops Storage and Moving Co

special ops is not and has not been affiliated with movers connectionIf you look at the Secretary of State filings you will see both companies were started at different times and overlap.? ? The fact that the Revdex.com has merged the companies is a big point of contention we plan to address in the next few months.? We feel bad for your losses but simply can't pay another companies claim.? we are fully insured and licensed and pay all legitimate claims.? ?

this is all true, however its also true that we were at the? estimate of the move before the? beds (we by law cannot exceed the estimate by more than 10%) ? and we did come out and spent an? additional hours at n/c to attempt to do the beds and could not? get them donewe thought it would take much less time...maybe 20-minutes.? we did move the customerthere was no damage and we were on time and on budgetwe cannot just do that for freewe did our best? with he bedswe spent additional hours without? charge and attempted? to assemble the beds.? on some jobs we went back and put complicated furniture together only to get in trouble for exceeding the? estimate.the mover that said he was at a different location was let gonot because he didnt exceed an? estimate but because he was not honest about? his location.? but this had little to do? with the fact that we cannot exceed estimates? and in this case we already added (for n/c) hours to a hour? jobwe are sorry we could? not put the beds? togetherthat? said we feel like the move cannot be free because of this

Complaint: ***
I am rejecting this response because:
I want more details beyond the single word "Done".? I want to know when they sent it, how they sent it, and to what address.? This business has repeatedly said they will send the check, but they have never done so.?
Once they claimed to have sent it, but with no details, and although they have my address--I have sent it to them multiple times--they have never sent the check.? The last time they said they would do so was when you closed my original complaint a month ago, when they said they would send it immediately.? I have received no communication from them since then, and certainly no check.Sincerely,
*** *** ***