Special Carbon Fiber

Yes, I remembering talking to this customerThe problem was he is overseas as I was told by Fed exI was not aware of his exact location, until I was going to ship item.He payed which was for shipping includedFed ex was charging me almost to shipThis is more than he payed and do not have enough to cover expenses I email customer to try to work something out with himCustomer called me right away after receiving my email with shipping details and was very offensive and starting threatening me right away with contacting all his people and letting them know how bad I wasI still tried coming to an agreement with him and decided to give him full refund since we where not going to reach an agreement.I have contacted Fed ex and my website technician to take all necessary measures so my customers can see exact price on shipping before purchasing.Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Another great exaggeration from corporate businessI wish I could upload the email picture on the quote they gave for shipping after backing out of the shipping included advertisementThey did not ever tell me $for shipping the quote for shipping they tried to have me pay was $Special Carbon Fiber, why would you lie about this? Idk maybe to make your point or whatever2nd overseas, no I live in alaskaThat is not overseas it is still on the same continentSeriously tired of corporations advertising one thing and trying to charge anotherYes I told alot of people about it as I am a businessman and a US Army Sodier as wellIntegrity is a key point in business and with that response it is clear that integrity is absent from this businessI ask for no product in return I simply want people to know my expierence in dealing with this company I found the email conversationPlease see attached Regards, [redacted]

Yes, I remembering talking to this customerThe problem was he is overseas as I was told by Fed exI was not aware of his exact location, until I was going to ship itemHe payed which was for shipping includedFed ex was charging me almost to shipThis is more than he payed and do not have enough to cover expenses I email customer to try to work something out with himCustomer called me right away after receiving my email with shipping details and was very offensive and starting threatening me right away with contacting all his people and letting them know how bad I wasI still tried coming to an agreement with him and decided to give him full refund since we where not going to reach an agreementI have contacted Fed ex and my website technician to take all necessary measures so my customers can see exact price on shipping before purchasingThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Another great exaggeration from corporate businessI wish I could upload the email picture on the quote they gave for shipping after backing out of the shipping included advertisementThey did not ever tell me $for shipping the quote for shipping they tried to have me pay was $Special Carbon Fiber, why would you lie about this? Idk maybe to make your point or whatever2nd overseas, no I live in alaskaThat is not overseas it is still on the same continentSeriously tired of corporations advertising one thing and trying to charge anotherYes I told alot of people about it as I am a businessman and a US Army Sodier as wellIntegrity is a key point in business and with that response it is clear that integrity is absent from this businessI ask for no product in return I simply want people to know my expierence in dealing with this company I found the email conversationPlease see attachedRegards, [redacted]

Good morning,Please accept my apologies for any inconvenience this may have caused youThis is the first time our business deals with this kind of issue Shipping rates for ground and air services do change and I was not aware of this as the majority of my customers are local. I understand and accept your opinion over this situationUnfortunately, there is nothing I can do to change this experience but I can guarantee we are taking all measures necessary so this does not happen again.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Another great exaggeration from corporate business. I wish I could upload the email picture on the quote they gave for shipping after backing out of the shipping included advertisement. They did not ever tell me $1400 for shipping the quote for shipping they tried to have me pay was $580. Special Carbon Fiber, why would you lie about this? Idk maybe to make your point or whatever. 2nd.  overseas, no I live in alaska. That is not overseas it is still on the same continent. Seriously tired of corporations advertising one thing and trying to charge another. Yes I told alot of people about it as I am a businessman and a US Army Sodier as well. Integrity is a key point in business and with that response it is clear that integrity is absent from this business. I ask for no product in return I simply want people to know my expierence in dealing with this company I found the email conversation. Please see attached. 
Regards,
[redacted]

Good morning,
Please accept  my apologies for any inconvenience this may have caused you. This is the first time our business deals with this kind of issue.  Shipping rates for ground and air services do change and I was not aware of this as the majority of my customers are local. 
I understand and accept your opinion over this situation. Unfortunately, there is nothing I can  do to change this experience but I can guarantee we are taking all measures necessary so this does not happen again.
Thank you

Yes, I remembering talking to this customer. The problem was he is overseas as I was told by Fed ex. I was not aware of his exact location, until I was going to ship item.He payed 650.00 which 100 was for shipping included. Fed ex was charging me almost 1400.00 to ship. This is more than he payed...

and do not have enough to cover expenses.  I email customer to try to work something out with him. Customer called me right away after receiving my email with shipping details and was very offensive and starting threatening me right away with contacting all his people and letting them know how bad I was. I still tried coming to an agreement with him and decided to give him full refund since we where not going to reach an agreement.I have contacted Fed ex and my website technician to take all necessary measures so my customers can see exact price on shipping before purchasing.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Another great exaggeration from corporate business. I wish I could upload the email picture on the quote they gave for shipping after backing out of the shipping included advertisement. They did not ever tell me $1400 for shipping the quote for shipping they tried to have me pay was $580. Special Carbon Fiber, why would you lie about this? Idk maybe to make your point or whatever. 2nd.  overseas, no I live in alaska. That is not overseas it is still on the same continent. Seriously tired of corporations advertising one thing and trying to charge another. Yes I told alot of people about it as I am a businessman and a US Army Sodier as well. Integrity is a key point in business and with that response it is clear that integrity is absent from this business. I ask for no product in return I simply want people to know my expierence in dealing with this company I found the email conversation. Please see attached. Regards,
[redacted]

Yes, I remembering talking to this customer. The problem was he is overseas as I was told by Fed ex. I was not aware of his exact location, until I was going to ship...

item.
He payed 650.00 which 100 was for shipping included. Fed ex was charging me almost 1400.00 to ship. This is more than he payed and do not have enough to cover expenses.  I email customer to try to work something out with him. Customer called me right away after receiving my email with shipping details and was very offensive and starting threatening me right away with contacting all his people and letting them know how bad I was. I still tried coming to an agreement with him and decided to give him full refund since we where not going to reach an agreement.
I have contacted Fed ex and my website technician to take all necessary measures so my customers can see exact price on shipping before purchasing.
Thank you