Spartan Lincoln & Mercury

[redacted] was paying a loan she had took out, she called the office wanting a breakdown of her payments which she receives a email everytime payment is ranWe also have attorney [redacted] as our in house counselWe sent her two letters from Mr [redacted] which she stated we reused to give herThen she agreed to mail in her payments instead of running her credit card, which we are ok with

Complaint: ***
I am rejecting this response because: I have never recieved a reciept after payment was ran and when I asked for a breakdown of payments or receipts, I was told that my credit card statement was my recieptTo me this is unacceptable.
Regards,
*** ***

[redacted] was paying a loan she had took out, she called the office wanting a breakdown of her payments which she receives a email everytime payment is ran. We also have attorney [redacted] as our in house counsel. We sent her two letters from Mr. [redacted] which she stated we reused to give...

her. Then she agreed to mail in her payments instead of running her credit card, which we are ok with.