Sparkles Electric, Inc.

[redacted] warranty sent me a work order for this address and we usually have 24 hours to call and schedule with the customer. I did it in the same day because he called me and said he has kids, so we went to the job and fixed the problem and we had to collect 60 dollars from him and we always...

report to the home warranty how the payment was made, like check of cash. I asked the customer to write a check or cash but he said he doesn't have a check but he had a debit card so I had to take him to a atm next to a gas station, but when he tried to give me the money he asked for a receipt and I told him to text me his email and I'll send him a receipt, that's what I do for all of my customers. He wanted a hand written receipt on a blank piece of paper and I told him that this is not professional and that's why we had the incident because he wanted the receipt on a piece of paper and refused to give me his email. In the end I wrote him a hand written receipt like he wanted