Spa Paradiso

Review: I purchased Five (5) Spa Paradiso gift cards last year for my wife and daughters. One (1) for for One Hundred Dollars ($100.00) and Four (4) for Fifty ($50.00).Spa Paradiso has been closed for several months and keep saying the will be open in two (2) months.Desired Settlement: A full refund of three hundred ($300.00) dollars from Spa Paradiso.

Business

Response:

[redacted]

152 S. Jefferson Street, Suite 200 Spokane, WA 99201-4352 RE: 9514654

Dear Mr. [redacted],

Enclosed is a receipt from the records of Spa Paradiso showing purchase of gift certificates by Mr. [redacted] on May 10, 2012 for a total of $250.00. This receipt shows the entire amount of purchase by Mr. [redacted].

Spa Paradiso opens in Kendall Yards Commercial District at [redacted] on April 30, 2013, at which time his gift certificates will be honored at full value, since the gift certificates never expire.

We request the Revdex.com direct Spa Paradiso the correct procedure to resolve the issue of Mr. [redacted].

Sincerely,

[redacted] Owner

Spa Paradiso

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

I have reviewed the response made by the business in reference to complaint ID 9514654, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,