Spa Laundries

In responseAll clothes were washed properly and fabric softener was added to all washes All clothes were folded and returnedAt first customer complained of white clothes not being white ,
we offered to rewash all her white clothes, but she refused

Review: Hello,thid is a complaint about spa laundries. They do not wash clothing properly, they take choice clothing for themselves and send back clothing without fabric softener. They make clothes appear wash but they are not. I've even found some items with dirt still on them. I would not have dealt with them execpt that they pick up and deliver. I am an elderly person who cannot walk well. I feel that they are taking advantag of this fact. Please help me out of this situation. I've wasted over hundreds of dollars already!Desired Settlement: I'd like to be compensated for the money spent. I'd also like for a list of Revdex.com credited laundry that helps elderly people.

Business

Response:

In response. All clothes were washed properly and fabric softener was added to all washes . All clothes were folded and returned. At first customer complained of white clothes not being white , we offered to rewash all her white clothes, but she refused.