SP Cleaning Service Reviews (76)
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Address: 23 Newton Place, Framingham, Massachusetts, United States, 01702-6315
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept what they said but they have been telling me this for a long timeI spoke with Karen in regards to thus matter and she told me she was crediting the debit card Friday the [redacted] of December and was told it would in my account in a couple of daysWell now reading her response it doesn't sound like she has done anything in this matter besides the same run around I have been getting for almost months nowThis was all supposed to be taken care of with in daysAnd it's almost months later and I'm stillfighting with coast to coast to get the rest of my moneyThis is completely unacceptable from any kind of company to not live up to there end of a deal Sincerely, [redacted] ?
We have repossessed the RV and just got it back to our place yesterdayThe person we repossessed the RV from is responsible for the taxes not us and he is also responsible for the paymentWe had to pay $1,to the RV park and $for the repo feeWe are not responsible for payments until we get the RV back.We have had new buyers interested in the RV but when we send out Preliminary contracts [redacted] doesn't return them signedOnce we have another buyer we can get her the payment that she is owed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] ? I am simply rejecting this because they are simple words and I have been hearing those very words since the beginning of the contractIf I get the next or on time then I will close this caseWith the help of another CTOC Associate (karen) I do believe that my checks will come on timeI am not sure that I trust Bob because his phone voice and attitude lack a lot mannerismI also do not like being threatened by Bob with the condition that he will send out my checks if I stop writing to the Revdex.com about this issueHe stated that he cannot do both - respond to the complaints and write a checkFirst of all Bob doesn't write the checks, he may simply let someone else to know that the check needs to be written.After talking to Karen yesterday, I know that they haven't been sending out the checks, because for the first time ever Karen at CTOC said that they have received the check back from the incorrect addressI have asked for proof before of written checks only to be ignoredEvery time I have changed my address I have changed it with this company yet no one has it one file or changes with the accounting department that sends out these ? checksThe check I just received has one of my old addresses from a year and a half ago - why? I am not sure but I think it is laziness on their partThis company needs to get their stuff together if they want to avoid future issues like mine.I would love to resolve this but I have no trust in this companyI have a feeling that after I close this issue that it will go back to the same old thing - no checks unless I call and complainI would like to do other things in my life besides fight CTOC for my monthly check to be sent to me on timeBob's words are just words and not actions, maybe with the help of Karen it will get resolved.? I want this company to realize that I am simply doing what they would do with the buyer, expected the monthly check on time according to the contract that was signedCTOC would be calling the buyer asking about their money? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
[redacted] refund is due to be processed Friday August **, We will send him a receipt showing it was processed
[redacted] gave us a good faith deposit on an RV we had listed for saleHe stated he wanted to go to Florida to look at the RVWe explained to him that he could look at the RV but he couldn't pick up the RV until he had more money for us which he said he could give to us on the [redacted] of the month He traveled to Florida around the [redacted] of September and said he was going to pick up the RV and we told him he would have to give us more money and he stated he didn't have it and that he was broke and needed his deposit backI told him he had to send us a written request to get his refund and that it could take up to days to get his refund like the paperwork for the good faith deposit statedHe started call us every day demanding his deposit back and I told him it had to go before a board who approves the refundsHe kept calling every day and I told him the same thing then he had his mother calling, keeping me on the phone for 10-minutes at a time with the same questions each time which I had to repeat all over again each timeThe refund should be going out this weekThe reason it is taking so long is that it was determined thathe didn't have the money to get the RV and that if we let him take it we might never see it again
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: Yoi only called or times a weake and did not cuss aneyone outthe only cussing that I did was after? being? ? ? ? ? ? ? lied to about tines? ? ? ithen calet bob b [redacted] the gm ant he was a total as to me so I got mat d? and I cused him out for beaning lied to so maney times go on the? internet? and you will find other victoms of this co.? ? ? ? ? ? ? ? ? ? ? self? ? ? ? ? ? ? ? ? ? ? ? ? ur Answer Here] ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
We received a call from [redacted] in June of looking for a boatHe saw one he wanted in June of and we wrote up the Preliminary and Broker agreementsHe was very demanding on the terms and only wanted them his wayHe ended up backing out of that deal so we searched for other boats for him but he was being very pickyHe finally requested a refund after almost a year and a halfWe will be refunding his refund soon.?
We have sent the payment with the shortage to [redacted] and I will take it upon myself to make sure her payments are made on time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I contacted the seller and we have tried to get insurance in my state (Indiana)? North Carolina will not accept any out of state insurance? Both [redacted] will not sell insurance for this "take over payments" situation? [redacted] insurance will not sell insurance without years of RV experience even though I have years of OTR semi truck experience? [redacted] wont cover the unit without it being in the state it is from and wont sell to the "take over payments" as well? The only way to get the insurance is for the seller to just flat out lie to her insurance and not let them in on the situation? Even if she were willing to just insure it in her name the RV would have to be driven back to North Carolina for a vehicle inspection which is miles away from me? Coast to Coast Marine and Coach never let us in on any of these requirements? If they were a legit RV sales company, I believe they should have known? I contacted Bob at C2Coast and he told me it wasn't his problem and then hung up on me three separate times? I contacted the seller and she also has been mistreated and hung up on? After C2C got their money, they never contacted either of us except to debit my account for $? I used a credit card for the deposit and they just decided to run it for some extra money? No warning, I just noticed my account was low? Bottom line is C2C will be very nice and cooperative until they have the money and then wont help out with any issues? I am out $at this point and the RV has expired plates? They were supposed to be figuring out how to get this done and now it is too late? The seller cant get plates without getting it to NC and there is no hope for me to get insurance? C2C would not even offer to possibly apply my money to another RV and return or resell this one in NC? My salesman was Tom and he stated I could trade in my coach at any point and they would simply make the payments? I have not talked to him since I paid for the coach? Dream Finders RV only charges a one time finders fee for about $? C2C charged me $? ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: The sellers insurance won't allow her to insure an rv in someone else's possesion? I have contacted coast to coast marine and coach and they will not take back the rv? They continue to hang up everytime I try? The seller also has not been able to get a return phone call? She and I have decided a joint suit against c2c is probably the only way to go? There are no plates on the rv because they have expired and she can't get them without insurance? Neither of us are willing to drive it plate less and without insurance? C2c won't come get it as I have asked them numerous times? The seller is also scared they won't make the payments as we have read numerous other complaints? C2c seems to rent out the rv and just keep the money? How nice ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
I have responded to the client yesterday, and told him another gentleman would be contacting himI also stated the refund "should", but it "can" take up to As well, the gentleman had every right and every chance to not make $2,Our Agents are trying to close deals as quickly as possible while remaining within our guidelinesIf [redacted] truly did not want to make the deposit of $2,000.00, [redacted] could have stated he would only make $1,In regards to this complaint, I feel it is unwarranted due to the fact we are still within the guidelines of what we state, and what the customer themselves are told/emailed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: This is not an accurate depiction of this situation [redacted] simply sent me a text that said WE were? would 'talk' on MondayI received no call from ***.? ? I have found a boat on my own that will cost $56,I am willing to reward Coast to Coast with 1/of their brokerage feeThey had nothing do do with facilitating this boat deal, however, I will allow them $for their effortsThis means that Coast to Coast would owe me $10,immediately.? ? I will accept $10,if it is paid within the next days.? ? ***? ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
I spoke with [redacted] yesterday when I got back to workI was recuperating from surgery to remove [redacted] due to a [redacted] **.?
I have spoken to [redacted] and made the suggestion that the seller add him to her insuranceI haven't spoken to the seller since about months ago and she hasn't called here or I would have talked to herThe only time I hung up on [redacted] is when he threatened me as I don't respond to threatsIf [redacted] can be civil I will speak to him and offer options before he destroys the RV which he stated he would do [redacted] can call AIS insurance who are familiar with our program and don't require years RV experienceTheir phone number is ###-###-####, Jose ext [redacted] or Victor ext ***If [redacted] wants to give the RV back, we will take it and find another buyerIf he wants to call me I can help him get the insurance
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because:its almost been four businessdays since they said they would release the refund ;followed by emailI still have not receive neither;I left message with karen at coast to coast marine :to get a time line ;in which she never returned my call 9/*/2015? ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Again, the gentlemen did not have to send us $2,As well, we were told about the tag issue AFTER the factWe had agreed to the refund and gentlemen has continued to barrage us about it, and as well claimed us of doing something we are not. "Your company policy also says they take dollar deposit not strong-armed into paying deposit or deposit, I was deceived in this transaction and had I been told there was an issue with the tags, I never would have agreed to running penny let alone dollars, days will put me into a irreversible situation and two weeks is to long, you took it out in second, Coast to coast has done nothing for me so it should not tie my money up for days, I am asking to get a speedy refund, before I need to hire an attorney or contact the Revdex.com."We never strong-arm people out of moneyWe would not be in business if we hadNor would we have successful deals and refund issued back to peopleThe gentlemen is demanded we refund the money quicker than he was originally told he would get it back, and makes the processing of his refund that much harder when there is more information to collectA Revdex.com complaint delays this process even more as we must view the complaint, respond, cross-reference what information we do, verify everything else stated, and then we may move forward from thereI urge you to let the customer know, as he was stated previously, the refund may take up to Days
We had a couple of boats for him but they both fell through because of his past criminal activityIt has been a while since the crime happened and we are still willing to find a boat for himAs of right now he has a credit with our company in the amount of $14,which should be sufficient to find the type of boat he is looking for
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Ok here's the problem ; this company promised on august ** a refund ;nothing happen ;then promise on September * still no refund or email;at what point are they going to keep there word
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
As far as we knew, the boat had no major defectsWhen we owned the boat for years we pressure washed it every fall when we put the boat away for the winter monthsWe then pressured washed it again in the spring with a psi pressure washer before we painted the bottom.We never found any blisters on the bottom of the boatAfter the boat was inspected buy the surveyor, The boat set out of the water for the hottest months of the year, until it was hauled to Chicago By unknown boat haulerWe have no ida where the boat is,or what condition the boat is in, Coast to Coast will not tell usSo we May have to report the boat as being stolen whit the help of the fraud statement from there Golden Guarantee.Coast to Coast should have had a look at the boat before it was put in the water after setting out off the water for of the hottest months of the yearAs I said before The boat was in the water every year from June To SeptAnd we never had no leaks, and our bilge was always dryThat paint was so dried out probably half of it came off when it was put back in the waterDid any body see the surveyor report besides the buyer or get a copy of it? I didn't get to see itI would not of taken this deal if it had no Golden GuaranteeI had plans take the whole year and take the boat all the way to the Mississippi River and head south
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not been refunded the additional $1,owed me and
furthermore I have notified Coast to Coast I have since changed accounts to further limit any possible monies being removed from my account by them, per my attorney's instructionI have not recieved any kind of documentation showing this supposed refundI have called and emailed numerous times with no responsePhone calls are immediately transfered to a full voice mail systemThis seems to be a delaying tactic by this company as several other complaints show the same response by coast to coast
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***