I am very upset I did not read Katie R.'s review before I used this companyThere are so many things wrong with this group that I could write about it all day
First off, the price the estimated and the price they charged were very far offThey only had two people and one of them clearly hadn't moved much before as he had to ask how to move many of the itemsThe other guy was Darren, the person who runs this companyWe had a simple one room apartment move to another apartment just minutes awayIt took them over hours for this move, and if it wasn't for myself unpacking a bunch of items off the truck while they slowly moved things off the elevator, it would have been over hours
While we were unpacking we found that they broke our Colts LED lamp, spilt all of my girlfriends jewelry and just put it in a bag, and best of all dropped my Xbox One on the wood floor and then instantly blamed it on us for the box it was inThe xbox now will not read disks and they refuse to refund anything despite they're "If damage occurs during your move, we reimburse you the same day" BS policy
Best of all, I think this company doesn't realize they are in the customer service businessAfter contacting them about the broken items, here are some of the insults and just disgusting-ness from Darren (their head man/"CEO");
"Roughly calculate, appoximate, guess, ballpark, etcYou get the picture!!"
"Your lucky it was done in that amount of time"
"If the payment doesn't go through as the receipt states, then you will pay attorney fees, court cost, and immediate garnishment."
All in all, we had everything packed and ready to go for a ONE BEDROOM apartment and it took them over hours to move itThey are very rude and inconsiderate in person and when you contact themThey WILL break items of yours, and at least from the reviews on here, you will have to take legal action if you want them refundedIf there was a way to give a out of for this review I would not hesitate to use itTHIS IS A BAD COMPANY, I WOULD NOT RECOMMEND THIS TO ANYONE!
I am very upset I did not read Katie R.'s review before I used this companyThere are so many things wrong with this group that I could write about it all day
First off, the price the estimated and the price they charged were very far offThey only had two people and one of them clearly hadn't moved much before as he had to ask how to move many of the itemsThe other guy was Darren, the person who runs this companyWe had a simple one room apartment move to another apartment just minutes awayIt took them over hours for this move, and if it wasn't for myself unpacking a bunch of items off the truck while they slowly moved things off the elevator, it would have been over hours
While we were unpacking we found that they broke our Colts LED lamp, spilt all of my girlfriends jewelry and just put it in a bag, and best of all dropped my Xbox One on the wood floor and then instantly blamed it on us for the box it was inThe xbox now will not read disks and they refuse to refund anything despite they're "If damage occurs during your move, we reimburse you the same day" BS policy
Best of all, I think this company doesn't realize they are in the customer service businessAfter contacting them about the broken items, here are some of the insults and just disgusting-ness from Darren (their head man/"CEO");
"Roughly calculate, appoximate, guess, ballpark, etcYou get the picture!!"
"Your lucky it was done in that amount of time"
"If the payment doesn't go through as the receipt states, then you will pay attorney fees, court cost, and immediate garnishment."
All in all, we had everything packed and ready to go for a ONE BEDROOM apartment and it took them over hours to move itThey are very rude and inconsiderate in person and when you contact themThey WILL break items of yours, and at least from the reviews on here, you will have to take legal action if you want them refundedIf there was a way to give a out of for this review I would not hesitate to use itTHIS IS A BAD COMPANY, I WOULD NOT RECOMMEND THIS TO ANYONE!