Informed them of a sofa I purchasedWas screamed at by owner and told he did not owe me anything and is no obligation Integrity customer svc means
Payment amount credit card
date purchase
Purchased from Eisenhower Store Macon GAWanted to see if I had purchased a warranty or if owner could instruct me on how to peeling of a sofa that was thought was pure leather not bondedInstead was met with angry owner and female representative that shouted and screamed ridiculously over the phone after I told them it was not called for and that I was not trying to argueHad to hang up because it was unreal the customer service I was shownIts unbelievable to have such treatmentThis remark for consumers to be aware of the integrity and customer service practicesOwner stated he did not owe me anythingWill not purchase again
I went to loosier furniture on April 15,2015 because I had previously did business with them a year or so ago. I financed a bedroom set and paid it off. I went back to do business with them in need of a chaise and mirror. My salesman had always been helpful but the owner is very rude. After submitting the information for financing I didn't quite have enough money to do the down payment. The own Mr Loosier came over and ask why were we just staring at the paper. My salesman told him that I didn't have enough for the payment today. Then Mr loosier says in a rude voice as he walking through the store then we can do it today no need in standing there staring. So I asked in a very nice manner to cancel everything. I asked what was the gentleman's name that said the rude remark. As I was driving away. The owner comes out the store yelling: you want to know my name. He yells I'm the owner. He tells me you knew you needed money. He said it's because of stupid people like me that their business will go bad. I drove away as he yelled more. Never experienced anything like this. Very disappointed. I recommend no one to Loosier Furniture on Eisenhower Pkwy of Macon Ga.
Informed them of a sofa I purchasedWas screamed at by owner and told he did not owe me anything and is no obligation Integrity customer svc means
Payment amount credit card
date purchase
Purchased from Eisenhower Store Macon GAWanted to see if I had purchased a warranty or if owner could instruct me on how to peeling of a sofa that was thought was pure leather not bondedInstead was met with angry owner and female representative that shouted and screamed ridiculously over the phone after I told them it was not called for and that I was not trying to argueHad to hang up because it was unreal the customer service I was shownIts unbelievable to have such treatmentThis remark for consumers to be aware of the integrity and customer service practicesOwner stated he did not owe me anythingWill not purchase again
I went to loosier furniture on April 15,2015 because I had previously did business with them a year or so ago. I financed a bedroom set and paid it off. I went back to do business with them in need of a chaise and mirror. My salesman had always been helpful but the owner is very rude. After submitting the information for financing I didn't quite have enough money to do the down payment. The own Mr Loosier came over and ask why were we just staring at the paper. My salesman told him that I didn't have enough for the payment today. Then Mr loosier says in a rude voice as he walking through the store then we can do it today no need in standing there staring. So I asked in a very nice manner to cancel everything. I asked what was the gentleman's name that said the rude remark. As I was driving away. The owner comes out the store yelling: you want to know my name. He yells I'm the owner. He tells me you knew you needed money. He said it's because of stupid people like me that their business will go bad. I drove away as he yelled more. Never experienced anything like this. Very disappointed. I recommend no one to Loosier Furniture on Eisenhower Pkwy of Macon Ga.