Southwest Endodontics & Periodontics

Company responded via phone: Practice Manager did an investigation into the complaintAll procedures were followedThe patient objected to a consultation fee of $The consultation fee included fees for x-rays ranging from $20-each, diagnostic exams at $each and facility fees $
each The patient was concerned about coming back for more workThe need for additional work was explained to the patientThe patient needed to come back in a week for suture removal due to presence of non dissolving suturesPatient needed a second procedure and roughly $of that cost was written off by the practicePatient was concerned about an adjustment for the consultation and dispute the previous write off from the practice and in spirit of compromise, the practice will offer a split in the consultation fee of 50/50.The Practice Manager is also looking into the consumer complaint regarding the four calls