Southside Kia Jacksonville

We have no record of his call. However, Southside Kia os not the insurer. The customer can file a claim directly with the insurance company. The contact information is listed on his [redacted] Policy. The name of the insurance company of [redacted] Insurance. They are located in [redacted]...

[redacted]. Hopefully, this will help. [redacted]

Thank you for forwarding this matter to my attention. I have looked in our records and I see no written cancellation request. I am going to ask our comptroller, Mr. [redacted] to reach out to the customer and see if he can assist. She should look for his call. Thank you,  [redacted]

[A...

default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Loaner vehicles are available only if a repair is covered by Kia warranty. Southside Kia only follows the policy and procedures as established by the manufacturer.I will ask Mr. Shawn Lowe, Fixed Ops director to reach out to customer.