Southside Apartments

Initial Business Response /* (1000, 9, 2015/07/14) */
*** did call so we sent a repair person out to her house to review the problemUpon reviewing the issue we decided it would be best for her to just put in a new shelterThis however, will not happen until August as there has been record
rain in Oklahoma and we want to water table to recedeWe are not aware that she called times and we did call her back several times when she did callShe doesnt seem to be happy of waiting until August so I told her we could do it sooner if she would likeShe says this is being dragged out but we put her on the schedule to repair and then to re install so I am not sure why she is filing a complaintOur record of doing business obviously doesnt reflect what she is saying here
Initial Consumer Rebuttal /* (2000, 12, 2015/07/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The owner of tornado safe has now called me several times and tried to pressure me into taking my complaint against his company downHe says that he will replace it on August 13, If that is so I will be happy to give them a satisfactory rating on thisI just choose to leave it as is until I see if they are really going to do what they sayIt also should be noted that if they checked their messages they would know that I called at least or more timesIt took filing a complaint with the Revdex.com to get any attention from this company