Complaint: [redacted]
I am rejecting this response because:Serial number is:[redacted]Model number:[redacted]The information in the manual that came with it is the problem as stated in the email which was answered by Matt E[redacted] of Bradford White
Regards,
[redacted] [email protected]:28 PM (5 minutes ago)to meSerial number is:LA33760425Model number:MI40T6FBN The information in the manual that came with it is the problem as stated in the email which was answered by Matt E[redacted] of Bradford White
Dear [redacted],With this information we can properly research our records. A formal response will be coming forthwith.Sincerely,Bradford White CorporationMark *. T[redacted] - BSME/LEED-APSr. Vice President Corporate Administration
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: [redacted]
I am rejecting this response because:I have informed Bradford White at least four times that there are no service invoices for the replacement of the control valves on the water heaters. The control valves failed and [redacted] Mechanical replaced them under the new home warranty. One of the replacement control valves was again defective.Furthermore, I have also provided the contact information of [redacted] Mechanical to Bradford White so that Bradford White could get the information being requested from me that does not exist.However, I do not understand why any of that is at issue here. I did not even need to inform Bradford White that the original control valve had been changed. That is irrelevant. The defective control valve was replaced with a defective control valve. In other words, the product from Bradford White has all along been defective and not in compliance with the Uniform Housing Code.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:Serial number is:[redacted]Model number:[redacted]The information in the manual that came with it is the problem as stated in the email which was answered by Matt E[redacted] of Bradford White
Regards,
[redacted] [email protected]:28 PM (5 minutes ago)to meSerial number is:LA33760425Model number:MI40T6FBN The information in the manual that came with it is the problem as stated in the email which was answered by Matt E[redacted] of Bradford White
Dear [redacted],With this information we can properly research our records. A formal response will be coming forthwith.Sincerely,Bradford White CorporationMark *. T[redacted] - BSME/LEED-APSr. Vice President Corporate Administration
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: [redacted]
I am rejecting this response because:I have informed Bradford White at least four times that there are no service invoices for the replacement of the control valves on the water heaters. The control valves failed and [redacted] Mechanical replaced them under the new home warranty. One of the replacement control valves was again defective.Furthermore, I have also provided the contact information of [redacted] Mechanical to Bradford White so that Bradford White could get the information being requested from me that does not exist.However, I do not understand why any of that is at issue here. I did not even need to inform Bradford White that the original control valve had been changed. That is irrelevant. The defective control valve was replaced with a defective control valve. In other words, the product from Bradford White has all along been defective and not in compliance with the Uniform Housing Code.
Regards,
[redacted]