Business Response /* (-10, 15, 2014/09/16) */
The customer emailed during a holiday weekend. We spoke with the customer within 48 hours. Mr. [redacted] complained of his pulley bolts loosening on the wheel he bought 3 years prior. He needed a new pulley and hub in which we sold to him at...
wholesale cost. We tried to help him as much as possible to fix his problem. He became unrealistic, uncooperative and threatening. At that time, we refunded his money and refused to do anymore business with him.
Business Response /* (-10, 15, 2014/09/16) */
The customer emailed during a holiday weekend. We spoke with the customer within 48 hours. Mr. [redacted] complained of his pulley bolts loosening on the wheel he bought 3 years prior. He needed a new pulley and hub in which we sold to him at...
wholesale cost. We tried to help him as much as possible to fix his problem. He became unrealistic, uncooperative and threatening. At that time, we refunded his money and refused to do anymore business with him.