Southern Fireplaces Homewood, LLC

Company will not respond to my calls or e-mail Called on 10/27/left detailed message also e-mailed my problem with a new fireplace Southern Fireplaces installed last yearNo responseCalled again on 10/29/and left a detailed messageNo responseMy new fireplace with remote control starter will not lightIn my messages I asked for a verbal walk through in restarting the fireplace or a service call to fix the problemWhen you call their phone numbers you get a recorded message that asks you to leave a messageYou never get a real person to talk withTo date 11/1/there has been no response from Southern Fireplaces to my attempts contact them

Company will not respond to my calls or e-mail
Called on 10/27/left detailed message also e-mailed my problem with a new fireplace Southern Fireplaces installed last yearNo responseCalled again on 10/29/and left a detailed messageNo responseMy new fireplace with remote control starter will not lightIn my messages I asked for a verbal walk through in restarting the fireplace or a service call to fix the problemWhen you call their phone numbers you get a recorded message that asks you to leave a messageYou never get a real person to talk withTo date 11/1/there has been no response from Southern Fireplaces to my attempts contact them