Southend Import Car Care Reviews (2)
Southend Import Car Care Rating
Address: 2429 S Tryon St, Charlotte, North Carolina, United States, 28203-4963
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my vehicle was not repaired properly, and I currently still have issues that Southend claims they can't figure it out
Repair order #XXXXXXXXX on 7/19/is the start of diagnosis to evaluate the problem*** is the manager I dealt with, he left Southend July 29, giving me his new business card *** is the name of his new companyOn this same date*** told me my vehicle was completely repairedI paid in cash 2,After leaving the shop not even a mile down the road my check engine light came onI called and spoke to*** telephone number XXX-XXX-XXXXHe stated that it was a computer issueI revisited Southend on August 1, 2016, *** stated its not a computer problem we did not put on a gasket that you already paid forI then had to wait another day for them to replace the part hat should have already been doneAfter changing the gasket my vehicle is making a worse noise, and is not idoling properlySarah told me it was nothing she could do it would
Out of dollarsHad to bring my car in a second time for them to fix a problem that they were initially made aware of, were less than helpful
After having my car diagnosed by another repair shop, I was told that my evaporator core was leakingI brought it to South End Imports to have the repair done as the other shop did not work on VWsAfter renting a car for days while my car was at their shop, I was told that there was no leak and was charged dollars for an "air conditioning service"Less than a month later my AC is not working, I took it back to South End Imports and they found the leak in the evaporator core (that was clearly there the whole time)So now I'm out of about dollars (for the rental car and AC service) and the best they will discount my repair is dollars (percent off labor) the total cost of repair would have been $Not to mention the time that has been wasted and the fact that I would have to rent a car again if I allowed them to fix it