Southeastern Tours, Inc

THE OWNER WHO I THOUGHT WAS [redacted] OF THE BUS COMPANY WE USED IS NOT TRUE TO MY UNDERSTANDING. THE BUS WAS IN HORRIBLE CONDITIONS.TRIED CALLING.MR. [redacted]S DID NOT TELL ME HE NO LONGER OWNED SOUTHEASTERN TOURS WHEN I BOOKED THE TRIP WITH HIM. I ONLY FIND THAT OUT A FEW DAYS BEFORE OUR CHURCH WAS TO LEAVE. THE DAY THEY LEFT ON THE TRIP 2 HOURS INTO THE TRIP I RECEIVED CALL STATING THE BUS WAS DIRTY AND THE BATHROOM SMELLED AWFUL.I CALLED [redacted] THAT DAY WHICH WAS FRIDAY JULY 25.2014 AND SATURDAY JULY 26.2014 NO RESPONSE. HAVE SEVERAL TIME SINCE AND HE WILL NOT CALL ME BACK. WANTED TO TALK AND WORK THINGS OUT CIVIL BUT HE WON'T CALL. THINKS HE SHOULD TALK WITH US SINCE WE ENTRUSTED OUR BUSINESS AND LIFE IN HIS HANDS. WE HAVE PICTURES OF THE CONDITION OF THE BUS IF THEY NEEDED. HOPEFULLY HE WILL TALK WITH US AFTER THIS SO THE PROBLEM CAN BE RESOLVED. Desired SettlementWE FEEL THAT SOME COMPENSATION SHOULD BE MADE BACK TO THE CHURCH CONSIDERING THE BUS WAS NOT IN GOOD SHAPE LIKE HE PROMISED.IF HE TALKS TO US I'M SURE WE CAN COME TO A FAIR AGREEMENT.